Service Desk Analyst jobs in Sunshine, VIC

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SENIOR SERVICE DESK TECHNICIAN

Delivery of a high-level of customer service, involved across face to face and remote support. Ability to prioritise requests, with strong documentation skills into ticket resolution. Sharing lessons learned and process improvemen...

CompanyKinetic It
AddressMelbourne, VIC
CategoryMechanical
Date Posted 2 weeks ago See detail

Senior Service Desk Technician

Kinetic It

Melbourne, VIC

Delivery of a high-level of customer service, involved across face to face and remote support. Ability to prioritise requests, with strong documentation skills into ticket resolution. Sharing lessons learned and process improvemen...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Level 2 Service Desk Engineer

Hays Recruitment

Moonee Ponds, VIC

The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...

Senior Business Systems Analyst (EA Services)

Australian Catholic University

Melbourne, VIC

Provide trusted consultation and advice to stakeholders across the university by identifying and understanding their needs. Collaborate with a dedicated team within the Information Technology Directorate, supporting technology-ena...

Managed Services - Junior Support Analyst

Advent One

Melbourne, VIC

Supporting client IT infrastructure across various industries. Installation, Configuration and Patching of Operating Systems such as Microsoft Windows Server, Red Hat Enterprise Linux, and IBM AIX. Installation, Configuration of H...

Senior Business Analysts - Banking and Financial Service

The Aquarium

Melbourne, VIC

Card Issuing & Acquiring: Work extensively on projects involving card issuing and acquiring. Scheme Expertise: Utilize your knowledge of eftpos, MasterCard, and Visa schemes. Product Development: Lead the analysis, design, and dev...

Systems Analyst, Corporate Services - Victorian Government Solicitor's Office

Corrections Victoria

Melbourne, VIC

$92,332-104,762 per year

Great opportunity to take ownership of a practice management system. Work in a supportive and collaborative hybrid team environment. Ongoing | Full-time. VPS 4 $92,332 - $104,762 p.a. + superannuation. Handling day-to-day support...

Data Services Analyst

Centorrino Technologies

Coburg, VIC

$65,000-80,000 per year

Collaborate closely with the Head of Data Services, Site Leads, and other team members to ensure efficient management customer databases and core applications. Database and systems administration, integration, and management. Supp...

Senior IT Service Desk Technician

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 6, Starting salary $88,418 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

IT Service Desk Technician

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 5, Starting salary $72,831 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Providing 2nd level remote and onsite support for clients. Maintaining relationships with clients. Performing technical support of servers, network and hardware. Assisting with migrations between on-premise and cloud. Delivering a...

Expression of Interest: IT Service Desk Agent - Level 1

Advanced Personnel Management

Melbourne, VIC

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

Systems Analyst, Corporate Services

Victorian Government

Melbourne, VIC

Great opportunity to take ownership of a practice management system. Work in a supportive and collaborative hybrid team environment. Ongoing | Full-time. VPS 4 $92,332 - $104,762 p.a. + superannuation. Handling day-to-day support...

IT Service Delivery Analyst

Symal

Melbourne, VIC

Experience the excitement of building a career in an evolving construction business where people and performance make amazing things happen. Our group capabilities include self-performing civil infrastructure on large multi-millio...

Operations Analyst - Transaction Services

Sustainability

Melbourne, VIC

Process managed fund orders, ensure timely settlement of securities, and manage asset transfers with precision. Uphold high standards of conduct, ensuring compliant and customer-centric operational support. Perform daily reportin...

Service Desk Advisor

Agl

Docklands, VIC

End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...

Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks. You must have or be able to obtain and maintain a Baseline security clearance. ITIL Framework Certification....

Service Desk Engineer (Level 1)

Ct Group Solutions

Melbourne, VIC

Delivering exceptional customer service support to a variety of environments. Providing support for a mix of servers, workstations, applications, and Microsoft 365 environments. Liaise with a range of users, suppliers, software, a...

Systems Analyst, Corporate Services - Victorian Government Solicitor's Office

State Government Of Victoria

Melbourne, VIC

$92,332-104,762 per year

Great opportunity to take ownership of a practice management system. Work in a supportive and collaborative hybrid team environment. Ongoing | Full-time. VPS 4 $92,332 - $104,762 p.a. + superannuation. Handling day-to-day support...

Operations Analyst - Transaction Services

Sustainability Consulting

Melbourne, VIC

Permanent

Process managed fund orders, ensure timely settlement of securities, and manage asset transfers with precision. Uphold high standards of conduct, ensuring compliant and customer-centric operational support. Perform daily reporting...

Digital Service Centre Analyst

Australian Energy Market Operator

Melbourne, VIC

Acts as the routine contact point, receiving and handling requests for support with a focus on customer and service experience. Responds to a broad range of service requests for support by providing information to fulfil requests...

APS6 Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks You must have or be able to obtain and maintain a Baseline security clearance ITIL Framework Certification. Vo...

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Service Desk Manager

Harvey Nash

Melbourne, VIC

Hybrid Work from Home (4 days a week) and Office. Sydney, Melbourne or Queensland Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment in Te...

Service Desk Manager

Technology People

Melbourne, VIC

Previously implemented new process and change throughout a Service Desk. Have excellent people manager skills. Ability to evoke change. Technical capability and understanding of Microsoft tooling....

ICT Service Desk

Hays Recruitment

Melbourne, VIC

Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...

L1- IT Service Desk Technician

Tesserent

Melbourne, VIC

Providing outstanding customer support including incident recording and escalation, as required, across a variety of cloud and managed service environments while adhering to Service Level Agreements and established incident manage...

Service Desk Technician (Level 2/3)

Hub Australia

Melbourne, VIC

Support day-to-day operations of the Network infrastructure, AV, and systems applications by providing technical assistance and guiding users through corrective steps to resolve support requests within agreed timeframes. Provide a...