Service Desk Analyst jobs in The Rocks, NSW
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SERVICE DESK ANALYST
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
| Company | Seven |
|---|---|
| Address | Eveleigh, NSW |
| Category | Customer Service |
| Job type | Full time |
| Date Posted | 3 weeks ago See detail |
Service Desk Analyst
Seven
Eveleigh, NSW
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
3 weeks ago seen See more...
- View all Seven jobs - jobs in Eveleigh, NSW
Service Desk Analyst
Seven
Eveleigh, NSW
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
3 weeks ago seen See more...
- View all Seven jobs - jobs in Eveleigh, NSW
Service Desk Analyst - Enterprise Mobility
Teleresult Pty Ltd
Crows Nest, NSW
Provide Level 1 and 2 Service Desk Support via phone, email and online tools. Triage new Incidents and Service Requests as they are received, prioritise appropriately and ensure that critical issues are addressed in a timely manne...
a month ago seen See more...
- View all Teleresult Pty Ltd jobs - jobs in Crows Nest, NSW
IT Service Desk Analyst
Inchcape Shipping Services
St Leonards, NSW
To provide first and second tier customer support; managing customer expectations in a satisfactory and consistent manner. Through the use of various productivity tools and a disciplined approach to problem/fault diagnosis, help c...
a month ago seen See more...
ICT Service Desk Analyst
City Of Canada Bay Council
Drummoyne, NSW
$71,736 - $82,497 a year
$71,736.33 $82,496.78 per annum plus super. Participation in Council's 9-day fortnight scheme . Full-Time - 35 hours per week Provide first-line technical support and quality customer service to Council staff, Councillors and cu...
2 months ago seen See more...
ICT Service Desk Analyst
City Of Canada Bay Council
Drummoyne, NSW
$71,736.33 $82,496.78 per annum plus super. Participation in Council's 9-day fortnight scheme . Full-Time - 35 hours per week . Provide first-line technical support and quality customer service to Council staff, Councillors and...
2 months ago seen See more...
Service Desk Analyst
Ac3
Alexandria, NSW
Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...
2 months ago seen See more...
- View all Ac3 jobs - jobs in Alexandria, NSW
VN-0741456 - APS4 Service Desk Officer - Ongoing - Sydney
Aged Care Quality And Safety Commission
Sydney, NSW
Capture demand for incident resolution and service requests. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and manageme...
3 days ago seen See more...
Service Desk Technican
Hays Recruitment
Sydney, NSW
Provide 1st and 2nd level technical support across IS/ITservices. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management. Ensure ACD phones are answered within agreed-upon targets.. Log, mo...
5 days ago seen See more...
- View all Hays Recruitment jobs - jobs in Sydney, NSW
Service Desk Technican
Hays Recruitment
Sydney, NSW
Global Organisation Within Transport Industry. Must Be Australian Citizen. Competitive Hourly Rate. Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change...
5 days ago seen See more...
- View all Hays Recruitment jobs - jobs in Sydney, NSW
Level 2 Service Desk and Onsite Engineer
Blueapache
Sydney, NSW
We offer options for you to interview virtually. blueAPACHE oers an environment to make a real dierence, develop careers within a supportive and rewarding environment. Regular social events and an awesome culture work with a t...
5 days ago seen See more...
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IT Service Desk & Workplace Specialist
Emmbr
Sydney, NSW
Work in a company dedicated to employee growth and development. $90-100k +super +10% bonus. One of Australia's largest fintech startups. Ensure the success of the Service Desk and workplace team. Seamless onboarding and offboardin...
5 days ago seen See more...
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IT Service Desk Intern
Accounts Nextgen
Sydney, NSW
Gain real life hands-on experience through a 12-week internship with a reputable Australian business. Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communicatio...
5 days ago seen See more...
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Service Desk Officer
Recruitment Hive
Sydney, NSW
12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...
5 days ago seen See more...
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Service Desk Officer
Emanate Technology
Sydney, NSW
Proficiency in resolving 1st / 2nd level technical issues. Experience in supporting environments with servers operating Microsoft Windows Server and Microsoft Exchange, and desktops / laptops operating Windows 10 / 11. Demonstrate...
5 days ago seen See more...
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Service Desk Manager - Service Delivery & Customer Success
Genesis It Recruitment
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...
6 days ago seen See more...
- View all Genesis It Recruitment jobs - jobs in Sydney, NSW
Service Desk Officer
Recruitment Hive
Sydney, NSW
12+12 Month Federal Government Contract position. Opportunity to obtain a Baseline Clearance. Hybrid working from Parramatta location (some WFH). Capture demand for incident resolution and service requests. . Escalate appropriate...
7 days ago seen See more...
- View all Recruitment Hive jobs - jobs in Sydney, NSW
Service Desk Level 1 Team Leader
Sbs
Sydney, NSW
Ensure adherence to processes and meticulous attention to detail in issue resolution. Collaborate with the team to meet service levels and KPIs on a 24/7 rotating roster basis. Take charge of on-call responsibilities outside of re...
7 days ago seen See more...
- View all Sbs jobs - jobs in Sydney, NSW
Service Delivery Analyst - Admin (Business Continuity)
Morgan Mckinley
Sydney, NSW
Assist BC Lead in technical support during Business Continuity tool configuration and roll out phases. Oversee the effective migration of Business Continuity plans and data from the existing Business Continuity tool and other sour...
5 days ago seen See more...
- View all Morgan Mckinley jobs - jobs in Sydney, NSW
Service Delivery Analyst/Admin (Business Continuity)
Morgan Mckinley
Sydney, NSW
Assist BC Lead in technical support during Business Continuity tool configuration and roll out phases. Oversee the effective migration of Business Continuity plans and data from the existing Business Continuity tool and other sour...
5 days ago seen See more...
- View all Morgan Mckinley jobs - jobs in Sydney, NSW
Service Management Analyst - $130,000 + Super - Hybrid
Allura Partners
Sydney, NSW
Incident and Problem Management:. Reporting. Service Management Tooling administration. Change Management. A thorough understanding of all ITIL processes and functions particularly those related to Service Management. Experience...
5 days ago seen See more...
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Guest Service Agent - Front Desk
Capella Sydney
Sydney, NSW
Greet and welcome all guests to the hotel in a warm, professional and friendly manner. Open doors, assist guests/visitors entering, and leaving property. Ensure guests are greeted in the lobby with a warm professional friendly man...
5 days ago seen See more...
- View all Capella Sydney jobs - jobs in Sydney, NSW
Service Desk Manager
Lagardère Awpl
Sydney, NSW
Permanent
Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...
2 weeks ago seen See more...
- View all Lagardère Awpl jobs - jobs in Sydney, NSW
L1 Service Desk Engineer (SDE)
Digital Armour Corporation
North Sydney, NSW
Provide first-level technical support and resolve issues to minimize downtime. Monitor and respond to service requests and network alerts swiftly. Log and manage tickets accurately within our Enterprise Toolset (ConnectWise). Coll...
5 days ago seen See more...
Level 2 IT Service Desk Engineer
Fcb Group
North Sydney, NSW
Employer of Choice; values driven with people-first mindset . Genuine recognition for your effort & contribution. Growing IT team and business with a UK parent company. Fun, social & supportive culture; fitness challenges, char...
5 days ago seen See more...
- View all Fcb Group jobs - jobs in North Sydney, NSW
Level 1 Service Desk Technician
Emerging It
North Sydney, NSW
Respond promptly to client requests and incidents via phone, email, or ticketing system. Document all client interactions and technical issues with precision. Provide basic troubleshooting and technical support for hardware, softw...
5 days ago seen See more...
- View all Emerging It jobs - jobs in North Sydney, NSW
Senior Financial Analyst | Financial Services
Mars Recruitment
Sydney, NSW
Work closely with the leadership team to manage monthly management and board reporting. Utilise financial and non-financial data to deliver insights on variances to budgets and forecasts. Review financial results to ensure accurac...
7 days ago seen See more...
- View all Mars Recruitment jobs - jobs in Sydney, NSW
Service Operations - Service Operations Analyst - Tech Assist
Macquarie Group Limited
Sydney, NSW
The walk-up Service Desk is an information point used to provide local technology training and as a hub to provide loan equipment, a repair service, and promotion of IT products.As a first point of contact for all staff who requir...
a week ago seen See more...
- View all Macquarie Group Limited jobs - jobs in Sydney, NSW
Portfolio Services Group Analyst | Equities
Macquarie Group Limited
Sydney, NSW
Excellent attention to detail and numerical ability. Strong problem-solving ability and adaptability. Experienced in Aladdin, Excel and VBA programming. Excellent communication and stakeholder management skills. Keen interest in i...
a week ago seen See more...
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Service Desk Manager - IT Support & Service Delivery
Balance Recruitment
Sydney, NSW
Permanent
Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....
2 weeks ago seen See more...
- View all Balance Recruitment jobs - jobs in Sydney, NSW
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