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IT SERVICE DESK ANALYST

You will be confident to managing job priorities and assist in streamlining the Service Desk processes to improve efficiency and continuous improvement.Working with us:We live our values of Honesty, Integrity, Loyalty, Leadership...

CompanyThe Hills Shire Council
AddressBaulkham Hills, NSW
CategoryIT
Date Posted 2 weeks ago See detail

IT Service Desk Analyst

The Hills Shire Council

Baulkham Hills, NSW

You will be confident to managing job priorities and assist in streamlining the Service Desk processes to improve efficiency and continuous improvement.Working with us:We live our values of Honesty, Integrity, Loyalty, Leadership...

IT Service Desk Analyst

Peter Maccallum Cancer Centre

Melbourne, VIC

Providing initial technical support relating to IMCT services covering PC, IT solutions and any other infrastructure;. Accurate diagnose, record and prioritise incidents to ensure the appropriate service levels are meet;. 2 years...

Service Desk Support

City Of Gold Coast

Bundall, QLD

Previous experience in a similar ICT Support Desk role. Strong knowledge of hardware, software, and network troubleshooting techniques.. Familiarity with ICT systems, including operating systems, servers, and peripherals, with...

IT Service Desk Analyst

The Salvation Army

Blackburn, VIC

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

Service desk

Kirra Services

Canberra, ACT

Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to r...

APS6 Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks You must have or be able to obtain and maintain a Baseline security clearance ITIL Framework Certification. Vo...

Service Desk Team Lead

Northbridge Recruitment

Castle Hill, NSW

Guiding Your Team: Youll lead a team of technicians and administrative staff. This involves offering advice, providing mentorship, conducting quarterly and annual reviews, running regular team meetings, and managing workforce pla...

Service Desk Officer

City Of Adelaide

Adelaide, SA

A unique team creating an extraordinary City. A switched on role with flexibility. Full time, fixed term role until May 2025. Providing excellent customer service via the Service Desk or face-to-face interactions. Providing advice...

Service Desk Analyst

Australian Energy Market Operator

Sydney, NSW

Acts as the routine contact point, receiving and handling requests for support with a focus on customer and service experience. Responds to a broad range of service requests for support by providing information to fulfil requests...

Service Desk Analyst

Australiansuper

Sydney, NSW

We make a difference, delivering outcomes for millions of members. Join a fast paced and growing team with a global reach. Flexible and inclusive work environment for all. Provide first-level contact for users via phone, email, Te...

Service Desk Support Officer

St Patrick's College Ballarat

Lake Wendouree, VIC

Cover letter which sets out your interest in applying for the role, a broad outline of experience,and responses to the Key Selection Criteria of the role. Resume which sets out relevant work and study experience. St Patrick's Col...

Service Desk Engineer

Mvsi Onboard Pty Ltd

North Sydney, NSW

We are a dynamic team of 50 professionals, spread across more than 12 countries with offices in Australia, Malaysia, the United Kingdom, the USA, and the Philippines. Our innovative SaaS product is trusted by banks, fintechs, and...

IT Service Desk Technician

City Of Greater Bendigo

Bendigo, VIC

Full time, Ongoing. Band 5, Starting salary $72,831 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and w...

Service Desk Team Lead

First Focus It

Perth, WA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

Service Desk Team Lead

First Focus It

Botany, NSW

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

IT Help Desk - Managed Services

Clear It Solutions

Robina, QLD

Situated in the heart of Robina, Clear IT offers an ideal environment for individuals eager to leverage their IT proficiencies.About the position:In this role, you will become an integral part of our Managed IT Services team. A mu...

Team Leader - Service Desk

State Government Of Victoria

Burwood East, VIC

$107,864 per year

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Service Desk Officer (TALENT POOL)

Queensland Government

Brisbane, QLD

Permanent

The provision of high quality first tier support to users of Laboratory and Clinical Information systems via telephone, email and fax communication channels, including:. First level incident and request resolution. Basic training....

Senior Service Desk

Bluefin Resources

Brisbane, QLD

$40.00-50.00 per hour

6 month contract + 6 month extension. Up to $400 per day + Super. 5 days a week in office north of Brisbane CBD. Work with the latest and greatest. Amazing company benefits. Opportunity to drive change within a creative team. 5+ y...

Service Desk Analyst

Ashurst

Brisbane, QLD

Contract

1-2 years experience in a similar role analysing and troubleshooting IT incidents. Intermediate to Advanced skills in Microsoft Office O365 & Windows 10 workstation. Microsoft Active Directory Administration. Knowledge of Microsof...

Senior Service Desk

Bluefin Resources

Brisbane, QLD

$40.00-50.00 per hour

6 month contract + 6 month extension. Up to $400 per day + Super. 5 days a week in office north of Brisbane CBD. Work with the latest and greatest. Amazing company benefits. Opportunity to drive change within a creative team. 5+ y...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

Managed Service Desk Engineer

Asi Solutions

Mulgrave, VIC

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

IT Service Desk

M&T Resources

Wantirna, VIC

Uphold the Council's values and behaviors consistently. Provide high-quality customer service and help desk support. Manage network and desktop services, including installations and upgrades. Administer telecommunications systems,...

Service Desk Officer

Data#3

Rockhampton, QLD

Receive, log, resolve, and escalate service requests and incidents. Analyse and resolve requests to maximise resolution at the first point of contact, escalating when necessary. Allocate calls promptly and accurately, managing que...

IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

Service Desk Analyst

Humm Group

Sydney, NSW

Work on assigned Service Tickets in line with associated SLAs. Self-enter a ticket for any work assigned to you via email, phone or verbally. Monitor & manage priority alerts and notifications and respond accordingly through serv...

Service Desk Team Lead

First Focus It

Adelaide, SA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

Managed Service Desk Engineer

Asi Solutions

Belconnen, ACT

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...