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SERVICE DESK ANALYST

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

CompanyBoundary Consulting Pty Ltd
AddressHaymarket, NSW
CategoryCustomer Service
Date Posted 4 weeks ago See detail

Service desk Analyst

Boundary Consulting Pty Ltd

Haymarket, NSW

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

Services Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

Service Desk Manager / Level 2/3 Support Tech or Team Leader

Professional It

Sydney, NSW

Managing the Level 1/2 (Service Desk) and Level 2 Support Engineers in the Group, via portal, email, chat, phone and walk-up methods, including management of escalated tickets across the technology environment. Educating level 1 a...

Level 1/2 Service Desk Technician

National Jet Express

Perth, WA

Provide Level 1/2 support to both local and remote customers, in this role you will be the primary point of contact. Deliver a high level of proactive and cooperative customer service. Manage Service Desk queues, while accurately...

Service Desk Manager

Australian Institute Of Sport

Canberra, ACT

$98,209 - $113,229 + up to 15.4% superannuation - ASC Grade 5. Canberra. Ongoing Full Time. Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analy...

ITDS Service Desk Analyst

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

Service Desk Analyst/Technical Support Officer - Fujitsu

Chandler Macleod Group

Sydney, NSW

General troubleshooting of PCs, notebooks, desktop peripherals and mobile devices (Mobile phones and tablets) to resolve or engage warranty/replacement equipment back to the vendor. Perform/provide department/managers, facility an...

ITDS Service Desk Analyst Casual

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

Level 1 Service Desk, Telecommunications and Managed Services

Team Employment

Melbourne, VIC

A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...

Service Desk Analyst

Paxus

Sydney, NSW

Deliver outstanding customer service by effectively responding to user queries and technical support requests via phone, email, and tickets. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardwar...

Service Desk Support Officer x 4

Tafe Wa Central Regional

Geraldton, WA

Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...

Service Desk Support Officer x 4

Tafe Wa Central Regional

Geraldton, WA

Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...

Service Desk Support Officer x 4

Tafe Wa Central Regional

Northam, WA

Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...

Service Desk Agent

Manpowergroup

Charlestown, QLD

AU$35.00 - AU$37.00 per hour + Plus Super

Role:Service Desk AgentLocation: Charlestown, New CastleWork experience requirements:Customer service skills, Minimum five years' experience in similar role.Demonstrated passion for technology and an ability to learn new technolog...

Service Desk Support Officer x 4

Tafe Wa Central Regional

Kalgoorlie, WA

Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...

Service Desk Analyst

Pickles Auctions

Sydney, NSW

Why Choose Pickles?- Hybrid work model- Stable and positive workplace environment with a supportive team and culture- Comprehensive training and development opportunitiesAbout the RolePickles is seeking a customer service-oriented...

Service Desk Analyst

Fleetpartners

New South Wales

$75,000-80,000 per year

Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...

Service Desk Analyst , baseline cleared - Fujitsu

Chandler Macleod

Canberra, ACT

Contract

Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Brisbane, QLD

Permanent

Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. W...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

IT Service Desk Technician

Jeld-Wen

Stapylton, QLD

Permanent

minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...

IT Service Desk Technician

Ventora Group

Stapylton, QLD

Permanent

minimum 2 years experience within an IT environment. experience across MS Office 365, Networks, Hardware and Systems Administration. knowledge of Windows servers and Active Directory. understanding of phone systems and Apple mobil...

ICT Service Desk Analyst

Tasmanian Government

Launceston, TAS

$64,821-92,764 per year

Current motor vehicle driver's licence. Familiarity with Apple, Linux and tablet-based operating systems. Familiarity with Microsoft Applications. Familiarity with desktop hardware diagnosis and repair, including networking....

Expression of Interest - IT Service Desk Engineer

Fingerprint For Success

Sydney, NSW

Permanent

Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...

IT Service Desk Officer

The Hester Hornbrook Academy

Hester, WA

Permanent

Ongoing Full-Time oppuruntiy with Hester Hornbrook Academy. Competitive remuneration package with salary packaging benefits available. Be apart of a team with a great culture that is values driven. Individual in class student supp...

Part-Time Service Desk Analyst

The University Of Queensland

Queensland

$77,396-86,029 per year

IT Customer Support ServicesBroaden your career within one of QLDs largest employersAchieve a work-life balance with part-time hours, WFH + moreWork with new and diverse technologiesBased at our vibrant campusAbout UQAs part of...

Service Desk Team Lead

First Focus

Perth, WA

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

IT Service Desk Technician

Bdo

Brisbane, QLD

Permanent

Accurate recording of client and incident details and troubleshooting their progress;. Initial investigation of incidents and service requests;. Resolution or escalation of incidents and service requests, often using automated or...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Technician - 12 Month Contract

Acciona

Perth, WA

Contract

12 Month Fixed term contractPossibility of a permanent roleGrowing functionThe OpportunityJoin our dynamic ICT team as a Level 1 Service Desk Technician on a 12-month fixed term contract and seize the opportunity to make a signifi...