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SENIOR SERVICE DESK TECHNICIAN

Delivery of a high-level of customer service, involved across face to face and remote support. Ability to prioritise requests, with strong documentation skills into ticket resolution. Sharing lessons learned and process improvemen...

CompanyKinetic It
AddressMelbourne, VIC
CategoryMechanical
Date Posted a week ago See detail

Senior Service Desk Technician

Kinetic It

Melbourne, VIC

Delivery of a high-level of customer service, involved across face to face and remote support. Ability to prioritise requests, with strong documentation skills into ticket resolution. Sharing lessons learned and process improvemen...

Level 1 Service Desk Co-ordinator

Bwr Technologies Pty Ltd

Lane Cove West, NSW

This company is a medium sized IT strategy, consulting, and solutions provider that strives to provide its clients with excellent customer service, all hours support, and exceptional technical advice.Service-focused that works wit...

It service desk analyst

Talent Web Recruitment

Brisbane, QLD

You'll play a key role in ensuring the seamless operation of our IT systems, providing exceptional customer service while troubleshooting and resolving technical problems efficiently. You'll collaborate with various teams and depa...

Service Desk Team Lead

Uts College

Ultimo, NSW

Meeting service level agreements (SLAs) of answering calls within agreed timeframes by the Service Desk. Meeting SLAs of resolving incidents with agreed timeframes. Ensuring agreed timelines for resolution of aged incidents. Trac...

Service Desk Team Leader

Uts College

Sydney, NSW

Degree qualifications (postgraduate desired) in Information Technology or related field / ITIL v4 Accreditation / Technical accreditations (HDAA or other). Previous experience working in an ITSM environment (Incident, Change & Pro...

IS Service Desk support

Ashdown Consulting

Port Pirie South, SA

Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...

Level 3 Service Desk Engineer

On The Ball Personnel

Subiaco, WA

Excellent Remuneration - Up to $130,000 + Super. Hybrid role (After Probation). Birthday paid day off!. Dedicated parking bay!. Paid Training Pathways. Health & Fitness Perks. Positive and Supportive Team Culture. Career pathway...

Service Desk / EUC Engineer

Nri Australia & New Zealand

Queensland

Provide first-line support to end-users via phone, email, and remote assistance tools. Log all customer interactions accurately in the ticketing system. Diagnose and troubleshoot technical issues related to hardware, software, and...

Graduate Service Desk Analyst

Acor Consultants

Melbourne, VIC

Computer equipment relocation and asset tracking. Setup of computers, laptops, notebooks, etc. Provide support for printers and other peripheral equipment. Liaise with staff and vendors as required. Knowledge of Microsoft Office a...

IT Service Desk & Facilities Officer

Symbio Laboratories

Ravenhall, VIC

Providing generalised IT support to all staff, including both software and hardware repairs & replacements,. Investigating and solving user problems with reasonable timeframes,. Liaising with users and troubleshoot issues through...

Service Desk Engineer (Apple)

Professional Search Group

North Perth, WA

Provide IT support to all staff, both in-office and mobile. Apple Device Management using Jamf. Manage and support users of Office 365, Single Sign-On (SSO), Two-Factor Authentication (2FA). Set up and configure workstations, prin...

Service Desk Analyst

Ethan

Brisbane, QLD

Desired Education/Qualifications:Bachelors degree in computer science (or a related field) or relevant work experience desirable.Microsoft Certifications or equivalent experience necessary to achieve certification if time is all...

IS Service Desk support

Ashdown People

Sydney, NSW

Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...

Service desk analyst

Hays Recruitment

Cairns, QLD

Not-For Profit (NFP) in Cairns seeking Service Desk AnalystYour new company A crucial and impactful Not-For Profit (NFP) organisation headquartered in Cairns is seeking A Service Desk Analyst to work on and support a variety of te...

Level 1/2 Service Desk Engineer

Netvault

Brisbane, QLD

Servers and Storage. Internet and Data. Voice and Telephony. Batchelor of Information Technology / Network Engineering or similar degree is mandatory. Technical support or Service Desk experience beneficial (Level 1) or (2+ years)...

Service desk analyst -Level 2

The Recruitment Company

Sydney, NSW

Manage the desktop support queue via ServiceNow, ensuring timely issue resolution. Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals. Provide AV support for Client Services Floors and mee...

IT Service Desk Level 2 or 3

Afterdark Technology

Bowen Hills, QLD

After Dark Technology is a multi award winning, Brisbane headquartered IT services company with clients located both nationally and around the world. Due to our high profile clients, we hold the internationally recognised ISO 2700...

Service Desk Analyst

Verse Group

Perth, WA

Desktop and laptop configuration and setup for internal users Installing new technologies and applications while keeping them updated Network troubleshooting Provide remote technical support over the phone or internet Escalate IT...

Senior Service Desk Analyst

Besix

Brisbane, QLD

Provide first, second and minor third level support and handling of IT incidents and service requests including installation, configuration and deployment. Perform first level technical and desktop support for overflow calls and t...

Level 2 Service Desk Technician

Michael Page

Brisbane, QLD

Support approved software packages (e.g., electronic lock & security systems, surveillance systems, digital signage, user security integration). Assist with data exporting, importing, and ID card production. Preparing reports alig...

Service Desk Agent

Djc Systems

Blackburn, VIC

Setting up new users, resetting passwords, etc. Setting up new email accounts, email forwarding, out of office notifications, etc. Assisting in the setup of new devices such as notebooks, PC's, tablets, phones, etc. O365 and Excha...

Events coordinator and service desk technician

Melton Christian College

Toolern Vale, VIC

EMPLOYMENT TYPE: FULL-TIME LOCATION: BROOKFIELD | TOOLERN VALE POSITION SUMMARY:We seek a committed and experienced individual to join our ICT team while upholding the Colleges mission and values. The successful candidate we desi...

National Service Desk Analyst

Southern Cross Austereo

Melbourne, VIC

Permanent position based out of our vibrant Melbourne office. Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events PLUS much mor...

Service Desk Analyst L1

Brennan It

Carrington, NSW

An environment that embraces learning and development of all employees. A focus on health and well-being. Discounted IT hardware and software products. A strong culture underpinned by values that are truly lived every day. Fle...

Service Desk Officer

Hays Recruitment

Sydney, NSW

To be a fit for this role you will have minimum 1 years recent experience in a Level 1. Provide support to Windows environment, manage AD and AD user management. Experience providing support on O365 environment. Experience in prov...

IT Service Desk Analyst

Hub24 Group

Sydney, NSW

Triage/Log all Incident & Service requests, assigning tickets to wider teams and escalating where necessary. Assist in answering phone calls where users will be calling our support line for assistance. Escalate for resolution all...

Service Desk Analyst L1

Brennan It

Newcastle, NSW

An environment that embraces learning and development of all employees. A focus on health and well-being. Discounted IT hardware and software products. A strong culture underpinned by values that are truly lived every day. Fle...

IT Service Desk Support

Xbc Business Technology

Bundall, QLD

Supporting customer networks infrastructure, systems, and data.. Advanced troubleshooting:- End user support queries through to business operation applications and network topologies. Support of server operating systems, MS Serve...

Service Desk Officer

Enterprise It Resources

Sydney, NSW

Support end user device hardware such as printers, desktops, laptops, monitors, tablets, smartphones, desk phones, accessories, and audio-visual equipment. Use a ticketing system to log all requests and issues and respond to Servi...

ICT Service Desk Officer

A.b. Paterson College

Arundel, QLD

Competitive salaries and benefits package. Professional development opportunities. Supportive and collaborative work environment. Opportunity to make a meaningful impact on the lives of students. Spacious campus with expansive gre...