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L2 SERVICE DESK & ONSITE ENGINEER

Stakeholder EngagementPartner with stakeholders to understand specifications, business requirements, and communicate insights Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy...

CompanyBlueapache
AddressSydney, NSW
CategoryIT
Date Posted a week ago See detail

L2 Service Desk & Onsite Engineer

Blueapache

Sydney, NSW

Stakeholder EngagementPartner with stakeholders to understand specifications, business requirements, and communicate insights Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy...

L1/L2 Service Desk Engineer (Networking)

Just People Information Security

Brisbane, QLD

Provide Level 1/2 helpdesk support (logging of IT tickets and troubleshooting up to an L2 capacity). Monitor Infrastructure, Network and Systems. Manage and Document maintenance. Provide over-the-phone support for network-related...

Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks. You must have or be able to obtain and maintain a Baseline security clearance. ITIL Framework Certification....

Service Desk Analyst

Flexhive

Brisbane, QLD

Provide first-level technical support to end-users via phone, email, and remote assistance. Diagnose and resolve hardware, software, and network issues in a timely manner. Document, track, and monitor support requests to ensure ti...

Service Desk Analyst | Mandarin speaking

4Dtalent

Brisbane, QLD

MS Teams setup for new starters, onboarding & training. Daily exposure to the M365 suite of products; mobile device management and device setup. Ongoing support and development of Azure cloud and Entra ID for identity management o...

Service Desk Analyst

Centaur Software

Perth, WA

Work in a high performing team and be enabled to operate as the expert in your space. Feel safe, balanced and trusted in a culture that is all about helping you to live your best life. We are passionate about doing things differen...

Service Desk Analyst

The Recruitment Company

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

ICT Service Desk - Quality Coach / Quality Assurance Specialist

Unisys

Canberra, ACT

Must be an Australian Citizen.. NV1 Security Clearance is required.. The role is based in Canberra, Australia.. Consistently monitor Service Desk agent interactions with End Users and related tickets. Ensure timely and effective c...

Expression of Interest: IT Service Desk Agent – Level 1

Advanced Personnel Management

Canning Vale, WA

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

IT Service Desk Officer - Brisbane

Holding Redlich

Brisbane, QLD

Take ownership of incidents, problems and service requests presented to the Helpdesk throughout their lifecycle to ensure timely and effective resolution;. Provide IT support to staff located onsite and nationally;. Manage and sup...

Service Desk/IT Support

Arney Recruitment

Adelaide, SA

Assisting with a broad range of support work both pro and re-active. Able to prioritise workloads and manage your time efficiently to ensure all work is performed in a timely manner. Ability to work part of a close collaborative t...

Service Desk Analyst

Paxus

McMahons Point, NSW

Deliver first-level support effectively responding to user queries and technical support requests via phone, email, and ticketing. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardware issues p...

L1/L2 Service Desk Engineer (Networking)

Humanised Group

Brisbane, QLD

Provide Level 1/2 helpdesk support (logging of IT tickets and troubleshooting up to an L2 capacity). Monitor Infrastructure, Network and Systems. Manage and Document maintenance. Provide over-the-phone support for network-related...

Service Desk Analyst

Calleo

Adelaide, SA

Provide level 1 and 2 ICT services and support solutions to internal stakeholders. Maintain active engagement with the business to understand user requirements, desktop operating environment issues and pain points. Work with ICT t...

Service Desk Analyst

St Vincent's Health Australia

Brisbane, QLD

One (1) Permanent Full-time position based in Melbourne. One (1) 12 month Fixed-Term, full-time position based in Melbourne. Two (2) 12 month Fixed-Term, full-time positions based in Brisbane. Provide outstanding technical support...

IT Service Desk Engineer

Royal Flying Doctor Service Sa / Nt

Adelaide, SA

Join an innovative team at Australias most reputable charity! Full time position located in Adelaide! Free parking and salary packaging options available!About the Royal Flying Doctor Service South Australia / Northern Territ...

Managed Services Service Desk Tier 2 Support Specialist

Managed It Pty Ltd

Osborne Park, WA

Provide Tier 2 technical support: Respond to and resolve escalated incidents and service requests from Tier 1 support analysts promptly and efficiently. Troubleshooting and problem resolution: Investigate and diagnose complex tech...

Service desk Analyst

Boundary Consulting Pty Ltd

Canberra, ACT

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

Service Desk Analyst

Finxl It Professional Services

Melbourne, VIC

Provide mobile, internet and data technical support to internal staff and external customers, both in person and remotely. Respond to support requests, diagnose issues, and provide solutions. Document all support requests and reso...

Service Desk Analyst

Australian Electoral Commission

Canberra, ACT

Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk operations. Demonstrated personal integrity whilst achieving...

IT Support Analyst / service Desk

Hays Recruitment

West Melbourne, VIC

Engage and collaborate with end-users and customers in providing a great experience meeting or exceeding customer expectations, managing complaints and service support issues. Manage and fulfil service requests relating to procure...

IT Service Desk Analyst

Interface Inc.|Built Environment

Sydney, NSW

climate fellowshipClimate Change: Learning for ActionOur climate fellowship is an intensive exploration of climate science, climate impacts, and climate solutions, all designed to help you get to work on climate.Applications close...

Service Desk Engineer (Level 1)

Ct Group Solutions

Melbourne, VIC

Delivering exceptional customer service support to a variety of environments. Providing support for a mix of servers, workstations, applications, and Microsoft 365 environments. Liaise with a range of users, suppliers, software, a...

Senior IT Service Desk Analyst

Norton Rose Fulbright

Perth, WA

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Support

Whizdom

Canberra, ACT

Provide Level 2 application support to theBusiness areas. Provide thorough triage, investigation and analysis of issues escalated by reviewing design and functional specification documentation and attempting to replicate in lower...

Senior Systems Engineer / Service Desk / Support - Level 3/L3 – Leadership

Viatek Technology

Adelaide, SA

People. Integrity. Innovation. Customer. System led new starter paperwork collection. Face to Face (or teams) company induction with the People and Culture team. Role specific training with your team. Documentation practices and p...

Test Service desk officer

Talent International

Queensland

The Service Desk Officer is responsible for providing administrative and operational support to ensure the efficient functioning of the office. The role involves handling incoming and outgoing communications, managing schedules, c...

Level 1 Service Desk Technician

All It Solutions

Canberra, ACT

A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking. Server technologies. Desktop systems. Microsoft operating systems and applications. C...

Service Desk Analyst (L1 & L2)

Perigon Group

Sydney, NSW

$70k - $80k inc Super (Depending on Experience). Level 1 & 2 / Windows / Active Directory / O365. Sydney Based. Must be Permanent Resident or Citizen. Analyse and resolve incoming requests to the Service Desk, escalating where re...

Service desk officer

City Of Parramatta

Parramatta, NSW

Deliver a customer service orientated approach to providing support to the business for all initial technology related support including end user equipment and applications support. Ensure that all assigned tasks are completed wit...