Service Desk Manager jobs in Australian Capital Territory
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SERVICE DESK MANAGER
Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analyse, report and escalate emerging Service Desk issues and risks, recognising systemic issues...
| Company | Australian Sports Commission |
|---|---|
| Address | Canberra, ACT |
| Category | Customer Service |
| Date Posted | a week ago See detail |
Service Desk Manager
Australian Sports Commission
Canberra, ACT
Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analyse, report and escalate emerging Service Desk issues and risks, recognising systemic issues...
a week ago seen See more...
- View all - jobs in Canberra, ACT
ICT Service Desk Manager
Unisys
Canberra, ACT
Must be an Australian Citizen. To be successful, you must hold at least NV1-level security clearance.. The role is based in Canberra, Australia. Managing employees who obtain information from services requester, log information in...
a week ago seen See more...
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Service Desk Manager
Australian Institute Of Sport
Canberra, ACT
$98,209 - $113,229 + up to 15.4% superannuation - ASC Grade 5. Canberra. Ongoing Full Time. Lead and manage the Service Desk, including day-to-day operations, priorities for staff, training and developing work plans. Detect, analy...
a week ago seen See more...
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Service Desk Manager
Unisys
Canberra, ACT
Permanent
Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...
a month ago seen See more...
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Service Desk Manager
Australian Digital Health Agency
Canberra, ACT
$111,611 - $127,294 a year
Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...
2 months ago seen See more...
Managed Service Desk Engineer
Asi Solutions
Belconnen, ACT
End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...
7 days ago seen See more...
- View all - jobs in Belconnen, ACT
Managed Service Desk Engineer
Asi Solutions
Belconnen, ACT
End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...
7 days ago seen See more...
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Senior Engagement Manager, AWS Professional Services, Public Sector
Amazon
Canberra, ACT
Permanent
DESCRIPTIONKey job responsibilitiesYou will own, with customers, the delivery of business outcomes through managing matrixed teams, across multi-streams, using an agile mindset and framework. Ongoing events and learning experience...
yesterday seen
Information and Records Management Resource / Service Desk Analyst
Phoenix Ict Solutions Pty Ltd
Canberra, ACT
Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...
a month ago seen See more...
Service Management Officer
Singtel
Australian Capital Territory
Competitive
This role also requires a pro-active approach to customer management to ensure identification of issues and provision of solutions prior to customer enquiries.The day to daystyle="margin-bottom:11.0px"--Manage low level incidents...
4 days ago seen See more...
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Service Delivery Manager
Downer Group
Acton, ACT
Permanent
Develop and optimize asset management, risk management, and operational maintenance strategies to ensure efficient Service Delivery and extend the economic life of buildings and assets. Oversee and improve the Lifecycle management...
2 days ago seen See more...
- View all Downer Group jobs - jobs in Acton, ACT
Triaging & Admin Service Desk
Australian National University
Acton, ACT
Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curriculum vitae (CV)which includes the names and contact details of at least three referees (pre...
7 days ago seen See more...
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Triaging & Admin Service Desk
Australian National University
Canberra, ACT
556112 Canberra / ACT, ACT, Australia, 2601 Continuing Closing at: Jun 9 2024 at 23:55 AEST Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curri...
7 days ago seen See more...
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Service Management Officer
Optus
Canberra, ACT
Manage low level incidents and service requests. Facilitate moves, additions, and changes within the Optus Business data, mobile, voice product suites and active directory product as required by the client. Management and consiste...
7 days ago seen See more...
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APS6 IT Service Management Officer
National Disability Insurance Agency
Deakin, ACT
Engagement with technical owners and stakeholders and facilitation of relevant forums to enable efficient resolution of practise work items to effective business outcomes. Reporting on practice operations and performance. Identify...
a week ago seen See more...
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Client Services Manager
Women's Legal Centre
Canberra, ACT
Manage the delivery of critical Intake services and paralegal support to practitioners, including recruitment, training, rostering and supervision of team members and their delivery of intake and paralegal services. Assume respons...
a week ago seen See more...
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Perioperative Services Manager | Canberra
Ihr Group
Deakin, ACT
Leading the Perioperative team to ensure the effective operation of the hospital;. Delivering hospital outcomes in clinical aspects, quality improvement, administration, and leadership;. Effectively managing labour and consumable...
a week ago seen See more...
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Service Desk Analyst , Baseline cleared - Fujitsu
Chandler Macleod Group
Canberra, ACT
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level.. You will manage calls from initiatio...
a week ago seen See more...
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Service Desk Analyst
Civil Aviation Safety Authority
Canberra, ACT
CASA is committed to attaining and retaining the highest quality of skilled professionals and providing a desirable work environment in which they can maximise their talent and potential. We are responsible for: human resou...
a week ago seen See more...
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ICT Service Desk Analyst - Multiple Opportunities
Unisys
Canberra, ACT
Must be an Australian Citizen. Requires Baseline Security Clearance. Provide troubleshooting to computer/desktop installation, operation, configuration, customization, and usage of assigned products. Respond to and resolve custom...
a week ago seen See more...
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Services Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
a week ago seen See more...
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Services Manager - ACT
Lendlease
Canberra, ACT
Be an Australian Citizen, with the ability to gain an NV2 Level Security Clearance. Degree qualification in a relevant field of study (Mechanical/Electrical Engineering or Construction Management related). Previous experience work...
a week ago seen See more...
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Patient Services Manager
Calvary
Bruce, ACT
Make a difference at one of Canberra's leading private health care providers. Excellent salary packaging options available. Application closing date: 30 May 2024. Ensure the team meets KPIs and maintains high accuracy standards. E...
a week ago seen See more...
- View all - jobs in Bruce, ACT
Service Desk Analyst , baseline cleared - Fujitsu
Chandler Macleod
Canberra, ACT
Contract
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...
2 weeks ago seen See more...
- View all Chandler Macleod jobs - jobs in Canberra, ACT
Front Desk Officer - Health Information Services
Act Health
Canberra, ACT
Employment Type: Full Time, Temporary 6-Month Contract with possibility of extension and/or permanencyClassification: Administrative Service Officer 2/3 (PN 25132) Salary: $64,744 - $78,177 (Plus 11.5% Super)Location: Canberra Ho...
7 days ago seen See more...
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Clinical Manager - Adult Community Mental Health Services
Act Health
Canberra, ACT
ACMHS program area services the communitys Mental Health needs in the areas of intake, recovery, supported and therapeutic accommodation, therapy, older persons, neuropsychology, assertive community outreach, homeless outreach an...
7 days ago seen See more...
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Branch Manager Legal Services
Civil Aviation Safety Authority
Canberra, ACT
We are committed to the attraction, recruitment and retention of Indigenous Australians and encourage applications from Aboriginal and Torres Strait Islander peoples. CASA is committed to attaining and retaining the highest qualit...
a week ago seen See more...
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Manager (Alcohol and Other Drug Services)
Toora Women Inc
Canberra, ACT
Seeking a Manager - Toora Alcohol and Other Drug (AOD) Services. Full-time Monday to Friday, 76 hours per fortnight.. ACT Community Sector MEA Level 7/8 - $110,907 to $125,066 per annum, plus super and salary packaging.. Applicati...
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Project Manager – Services and Facilities, UNSW Canberra City Campus
Unsw Canberra
Canberra, ACT
a track record in operational management and project coordination. excellent attention to detail.. high-level analytical and problem-solving skills. ability to contribute to organisational strategy. Generous superannuation contri...
a week ago seen See more...
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Branch Manager – Legal Services
Civil Aviation Safety Authority
Canberra, ACT
The delivery of CASAs legal advisory services,. Representation and instruction of counsel in connection with corporate, civil and regulatory litigation matters including tribunal and coronial proceedings,. The conduct of investig...
a week ago seen See more...
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