LoginRegister

Service Desk Manager jobs

Now available 5039 results are consistent

Sort by:relevance - date

SERVICE DESK MANAGER

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

CompanyLagardère Awpl
AddressSydney, NSW
CategoryCustomer Service
SalaryPermanent
Date Posted 13 minutes ago See detail

Service Desk Manager New

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

13 minutes ago seen See more...

Service Desk Manager

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

4 days ago seen See more...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

4 days ago seen See more...

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

4 days ago seen See more...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

2 weeks ago seen See more...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

2 weeks ago seen See more...

Service Desk Manager

Bakers Delight Head Office

Camberwell, VIC

Leading and mentoring a team, to develop their skills and broaden their range of knowledge. Ensure technical Service Desk guidelines and procedures are up to date and followed. Providing seamless technical support to all customers...

2 weeks ago seen See more...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...

2 weeks ago seen See more...

Service Desk Manager

Australian Digital Health Agency

Brisbane, QLD

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

3 weeks ago seen See more...

Service Desk Manager

Australian Digital Health Agency

Canberra, ACT

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

3 weeks ago seen See more...

Service Desk Manager

Australian Digital Health Agency

Sydney, NSW

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

3 weeks ago seen See more...

Service Manager - Generator Services New

Frontline Recruitment Group

New South Wales

$140,000-150,000 per year

Oversee the day-to-day operations of the generator service department. Develop strong customer relationships. Schedule and coordinate service appointments with clients. Manage a team of technicians, providing guidance and support....

just now seen See more...

Transport & Service Desk Manager

Vontier Corporation

Sydney, NSW

Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...

4 weeks ago seen See more...

Service Desk Manager

The Recruitment Company

Sydney, NSW

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

a month ago seen See more...

Service Desk Manager

Steadfast Group

Sydney, NSW

Ensuring that all processes used by the Service Desk are thoroughly documented, consistently audited, and regularly improved.. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and o...

a month ago seen See more...

Service Desk Manager

Trc Group

Melbourne, VIC

$100,000 - $120,000 a year

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

a month ago seen See more...

Service Desk Manager

Mercury It

Gold Coast, QLD

Manage the day-to-day operations of the Service Desk team, ensuring that all service requests are handled in a timely and efficient manner. Develop and implement Service Desk policies, procedures, and standards to ensure consisten...

a month ago seen See more...

Service Desk Manager

Mercury It

Gold Coast, QLD

Manage the day-to-day operations of the Service Desk team, ensuring that all service requests are handled in a timely and efficient manner. Develop and implement Service Desk policies, procedures, and standards to ensure consisten...

a month ago seen See more...

Customer Service Desk Manager

Aps

Canberra, ACT

Manage a multi-channel Customer Service environment providing an excellent Customer Service experience. Create a productive and motivating team environment to respond to digital sourcing enquiries in a timely manner. Maintain cust...

2 months ago seen See more...

Service Desk Manager, IT Service Operations and Management

Australian Electoral Commission

Australia

Permanent

Knowledge and experience in the development, implementation, evaluation and Management of the provision of ICT helpdesk/support services to clients. Knowledge and experience in successfully setting priorities and delivering qualit...

2 months ago seen See more...

Transport & Service Desk Manager

Vontier

Sydney, NSW

Permanent

Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...

2 months ago seen See more...

Service Desk Manager, IT Service Operations and Management

Australian Electoral Commission

Canberra, ACT

$87,635 - $98,223 a year

Knowledge and experience in the development, implementation, evaluation and Management of the provision of ICT helpdesk/support services to clients. Knowledge and experience in successfully setting priorities and delivering qualit...

2 months ago seen See more...

Service Desk Manager

Davies Collison Cave

Melbourne, VIC

Lead the Service Desk (SD) team to achieve the best customer service outcomes by coaching, mentoring, training, and effectively directing the teams day-to-day activities. Develop a standard operating procedure to rollout across t...

2 months ago seen See more...

IT Service Desk Manager

Nous Group

Melbourne, VIC

Coach and lead the IT Service Desk team based across Melbourne, Sydney and Toronto Canada to deliver exceptional service and develop professionally. Act as the key escalation point for process, service and technical questions and...

2 months ago seen See more...

Transport & Service Desk Manager

Gilbarco Veeder-Root

Sydney, NSW

Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...

2 months ago seen See more...

Service desk Manager

Robert Half

Sydney, NSW

$120,000 - $130,000 a year

Manage and oversee the day-to-day operations of the Service Desk team, ensuring timely resolution of IT support requests and incidents. Develop and implement Service desk policies, procedures, and best practices to optimise effici...

2 months ago seen See more...

IT Service Desk Manager

Ior Group Of Companies

Cannon Hill, QLD

Provide oversight and guidance of the help desk team. Conduct training to ensure adherence to service delivery protocols and the maintenance of high service standards. Report on customer service performance and initiatives to se...

2 months ago seen See more...

Service Desk Manager, IT Service Operations and Management

Australian Electoral Commission

Australian Capital Territory

Knowledge and experience in the development, implementation, evaluation and Management of the provision of ICT helpdesk/support services to clients. Knowledge and experience in successfully setting priorities and delivering qualit...

2 months ago seen See more...

Service Desk Manager

Atlamgroup

Sydney, NSW

Helia, as Australias first Lenders Mortgage Insurance (LMI) provider, with over 50 years expertise in the Australian housing market are in the process of re-inventing ourselves. We aim to do this efficiently and conveniently, lev...

2 months ago seen See more...

Service Excellence Manager New

Hostplus

Melbourne, VIC

Permanent

Building and managing a governing framework across key areas of the servicing model. Leading continuous improvement programs to drive changes across the business and external provider. Ensuring completeness of all internal and ext...

just now seen See more...

see more

What should I search to find Service Desk Manager jobs?

People who searched for Service Desk Manager jobs also searched for Assistant Property Manager, Property Management, Technical Project Manager, Supply Chain Manager, Area Sales Manager, Service Delivery, Retail Manager, Service Specialist, Food Service Assistant, Manager Human Resources, It Helpdesk Manager, Manager Service, Manager Director, Manager Hr, Service Project, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs

Customer Service Representative, Customer Service Team Member, Customer Service Role, Service Desk Analyst, Customer Service Consultant, Account Manager, Customer Service Assistant, Services Officer, Operations Delivery Manager, Medical Accounts Receivable, Customer Service Representatives, Customer Service Executive, Service Desk Manager, Customer Experience Manager, Service Support,

What are the top cities open Service Desk Manager jobs?

There are open Service Desk Manager jobs in several cities including Melbourne, Sydney, Canberra, Geelong, Parramatta, North Sydney, Wollongong, Altona, Perth, Hobart, Cannon Hill, Brisbane, Lytton, Chadstone, Albany,

What companies are hiring for Service Desk Manager jobs?

The top companies hiring now for Service Desk Manager jobs are Allura Partners, Appentency Recruitment Services, Architectus, AtlamGroup, Australian Electoral Commission, Better Staff, Broadbean ATS, Cuscal, Davies Collison Cave, Gilbarco Veeder-Root, IMB Bank, IMB Limited, IOR Group of Companies, Macquarie Group, Nous Group,

Fastest job search tips

Search on Google

"Keyword" + au.123work.net

For example: Service Desk Manager jobs au.123work.net

Home
Create Cover Letter
Create CV
Account
More