Service Desk Manager jobs in New South Wales
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SERVICE DESK MANAGER
Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...
| Company | Downer Group |
|---|---|
| Address | North Ryde, NSW |
| Category | Customer Service |
| Salary | Permanent |
| Date Posted | 2 days ago See detail |
Service Desk Manager
Downer Group
North Ryde, NSW
Permanent
Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...
2 days ago seen See more...
- View all Downer Group jobs - jobs in North Ryde, NSW
Service Desk Manager - IT Support & Service Delivery
Balance Recruitment
Sydney, NSW
Permanent
Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....
2 days ago seen See more...
- View all Balance Recruitment jobs - jobs in Sydney, NSW
IT Service Desk Manager & Delivery Lead (On-site)
Police Bank
Surry Hills, NSW
Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....
a week ago seen See more...
- View all Police Bank jobs - jobs in Surry Hills, NSW
Service Desk Manager - IT Support & Service Delivery
Balance Recruitment
Sydney, NSW
Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities. leading the implementation of Helpdesk Standards. reconfiguring the Service Desk t...
a week ago seen See more...
- View all Balance Recruitment jobs - jobs in Sydney, NSW
Service Desk Manager
Australian Digital Health Agency
Sydney, NSW
$111,611 - $127,294 a year
Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...
3 weeks ago seen See more...
Transport & Service Desk Manager
Vontier Corporation
Sydney, NSW
Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...
3 weeks ago seen See more...
- View all Vontier Corporation jobs - jobs in Sydney, NSW
Service Desk Manager
The Recruitment Company
Sydney, NSW
Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...
a month ago seen See more...
- View all The Recruitment Company jobs - jobs in Sydney, NSW
Service Desk Manager
Steadfast Group
Sydney, NSW
Ensuring that all processes used by the Service Desk are thoroughly documented, consistently audited, and regularly improved.. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and o...
a month ago seen See more...
- View all Steadfast Group jobs - jobs in Sydney, NSW
Transport & Service Desk Manager
Vontier
Sydney, NSW
Permanent
Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...
2 months ago seen See more...
- View all Vontier jobs - jobs in Sydney, NSW
Transport & Service Desk Manager
Gilbarco Veeder-Root
Sydney, NSW
Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...
2 months ago seen See more...
- View all Gilbarco Veeder Root jobs - jobs in Sydney, NSW
Service desk Manager
Robert Half
Sydney, NSW
$120,000 - $130,000 a year
Manage and oversee the day-to-day operations of the Service Desk team, ensuring timely resolution of IT support requests and incidents. Develop and implement Service desk policies, procedures, and best practices to optimise effici...
2 months ago seen See more...
- View all Robert Half jobs - jobs in Sydney, NSW
Service Desk Manager
Atlamgroup
Sydney, NSW
Helia, as Australias first Lenders Mortgage Insurance (LMI) provider, with over 50 years expertise in the Australian housing market are in the process of re-inventing ourselves. We aim to do this efficiently and conveniently, lev...
2 months ago seen See more...
- View all Atlamgroup jobs - jobs in Sydney, NSW
Service Desk Manager
Hays
Sydney, NSW
Solid experience in the operational management of networks, infrastructure and cloud services (Level 3). Extensive Managed Service Provider (MSP) experience. Previous experience as Network, infrastructure, or cloud engineer. Previ...
2 months ago seen See more...
- View all Hays jobs - jobs in Sydney, NSW
IT Infrastructure and Operations/Service Desk Manager
Imb Limited
Wollongong, NSW
Integral people and technology leadership role (Service Desk, Infrastructure Engineers, Unix Administration)Influence IT strategy and help drive future technology directionInnovative & Digital Bank If you are a highly engaged peo...
2 months ago seen See more...
- View all Imb Limited jobs - jobs in Wollongong, NSW
Service Desk Manager | User Access Management
Macquarie Group
Sydney, NSW
Proven experience managing a team of Service Desk technicians. Experience in Identity and Access Management (IAM) and Sailpoint IIQ. Knowledge of IAM best practices, technologies and solutions. Experience troubleshooting and resol...
2 months ago seen See more...
- View all Macquarie Group jobs - jobs in Sydney, NSW
Service Desk and Delivery Manager
Mission Australia
Sydney, NSW
Permanent
Full Time, Permanent Role. Location: Sydney, with Work from Home Options! Make a meaningful difference to the lives of Australians in need. Manage the overall Service Desk activities, providing superior customer service experience...
2 weeks ago seen See more...
- View all Mission Australia jobs - jobs in Sydney, NSW
Associate Health Services Manager New
Geo
Barwon, NSW
$107,216 per year
Registration with the Australian Health Practitioner Regulation Agency as a Registered Nurse. Minimum three years of postgraduate clinical experience as a registered nurse. Ability to work without direct, immediate supervision in...
2 hours ago seen See more...
- View all Geo jobs - jobs in Barwon, NSW
Application Services Manager New
Westpac
Sydney, NSW
Permanent
Accountable for Delivery of reliable, stable Application Services through the identification, planning and management of outcomes and dependencies across the application life cycle in line with the broader business and technology...
6 hours ago seen See more...
- View all Westpac jobs - jobs in Sydney, NSW
Client Service Manager - North Coast New
Iss Facility Services
New South Wales
Permanent
Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best Practices. Liaising with Client and Employees on a regular basis. HSE experience in toolbox talk and risk assessment. Professional presentation...
6 hours ago seen See more...
Client Services Manager New
Resolver Recruitment
New South Wales
$90,000-110,000 per year
Work from home 2 days per week. Be given freedom to run your day as you need to. Loads of support from hands-on Director and team. Work with some of Sydney's most inspiring projects. Amazing team functions and events. Parking prov...
6 hours ago seen See more...
- View all Resolver Recruitment jobs - jobs in New South Wales
Client Services Manager New
Downer Group
Sydney, NSW
Permanent
Delivers contractual and other business obligations. Achieve Key Performance Indicators and ensuring all service lines meet Quality Standards. This role is required to manage, motivate, and supervise the on-site facilities managem...
6 hours ago seen See more...
- View all Downer Group jobs - jobs in Sydney, NSW
Service Desk Analyst New
Globant Commerce Studio
Sydney, NSW
Permanent
Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...
7 hours ago seen See more...
- View all Globant Commerce Studio jobs - jobs in Sydney, NSW
Disability Services Manager - Community (Hornsby) New
Claro
Hornsby, NSW
Permanent
Effectively engage in client relationship management to ensure high quality customer experience. Ensure effective care plan review and management. Leading and provide coaching to support workers in effective methods for delivering...
16 hours ago seen See more...
- View all Claro jobs - jobs in Hornsby, NSW
IT Service Manager
Downer Group
North Ryde, NSW
Permanent
Define and implement IT service management strategies, policies, and procedures to ensure alignment with business objectives and ITIL best practices. Establish service level agreements (SLAs), key performance indicators (KPIs), an...
yesterday seen See more...
- View all Downer Group jobs - jobs in North Ryde, NSW
Head of Service Management
Beyond Bank Australia
Sydney, NSW
Permanent
Build strong teams with diverse skills aligned with BBA's mission, vision, and values. Lead the development and implementation of IT Service Management strategy and annual plan. Manage and report on performance, setting objectives...
2 days ago seen See more...
- View all Beyond Bank Australia jobs - jobs in Sydney, NSW
Manager Financial Services New
Campbelltown City Council
Campbelltown, NSW
$165,161-186,704 per year
Permanent full time position, 35 hours per week. Salary Range $165,160.80 186,703.74 per annum plus 11% superannuation. Flexible work arrangements. Relevant tertiary qualifications and/or extensive experience in Local Government...
15 hours ago seen See more...
Nurse Manager - Acute Mental Health Services
Nsw Health
Sydney, NSW
$135,591-138,111 per year
Paid Allocated Day Off (ADO) every month, in addition to your annual leave (For full time staff). Salary Packaging - lowers your taxable income and increases your take-home pay. (Applicable for eligible employees). Meal entertainm...
24 hours ago seen See more...
- View all Nsw Health jobs - jobs in Sydney, NSW
Senior Service Operations Manager - Packet Core Data
Tpg Telecom
New South Wales
Permanent
Oversee the Service Operations of Packet Core 4G and 5G mobile data networks. Ensure efficient management of incident, problem resolution, and change to minimise service impact. Carry out deep Packet audit, inspections, and analys...
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- View all Tpg Telecom jobs - jobs in New South Wales
Product Manager - IT Shared Services
The Star Entertainment Group
Sydney, NSW
Permanent
Develop and implement product strategies consistent with company vision. Work closely with key stakeholders to collaboratively develop and deliver the product roadmap. Build, develop and lead an agile, cross functional team and ma...
yesterday seen See more...
Senior Manager Service Delivery
Downer Group
North Ryde, NSW
Permanent
Management of the core SIAM function within Downer IT. Oversight of all changes and release. Ensuring all teams adhere to a mature Service Management framework based on industry leading practices. Much of Downers IT Services are o...
yesterday seen See more...
- View all Downer Group jobs - jobs in North Ryde, NSW
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