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SENIOR SERVICE DESK ANALYST

Provide ICT support to users and solve problems to minimise system down-time and loss of productivity. Respond to enquiries from various sources in a responsive, customer focused manner and ensure that accurate, targeted and time...

CompanyAuto & General
AddressToowong, QLD
CategoryCustomer Service
Date Posted 4 weeks ago See detail

Senior Service Desk Analyst

Auto & General

Toowong, QLD

Provide ICT support to users and solve problems to minimise system down-time and loss of productivity. Respond to enquiries from various sources in a responsive, customer focused manner and ensure that accurate, targeted and time...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Brisbane, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

Level 2 Service Desk Analyst

Penten

Canberra, ACT

Resume. Cover letter. Clearly outline your Australian citizenship. Serve as an advanced point of contact for end-user queries, demonstrating comprehensive knowledge and expertise in resolving a wide range of issues effectively. Ta...

Service Desk Analyst

Flinders Port Holdings Pty Ltd

Adelaide, SA

Contribute effectively to the team ensuring efforts are aligned toward achieving team goals;. Provide quality customer service in response to enquiries and requests for assistance in the use of enterprise and operational system, e...

Service Desk Analyst

Asic

Canberra, ACT

ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation). Permanent position based in Canberra. Providi...

Service Desk Analyst

Minterellison

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

Service Desk Analyst - Brisbane

St Vincent's Health Australia

Bowen Hills, QLD

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

ICT Service Desk Analyst - APS 4 (Ongoing)

National Archives Of Australia

Canberra, ACT

Provide front-of-house services and represent the Data and Digital Branch, delivering consistent, high-quality, and responsive client service support to internal users. Support clients and communicate either in person, or electron...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...

Service Desk Analyst (Remote All NSW)

Prvidr

Sydney, NSW

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Service Desk Analyst II

L.e.k. Consulting

Sydney, NSW

Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst

Robert Half

Carlton, VIC

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

IT Service Desk Analyst - Shift Work - Perth CBD

Talent International

Perth, WA

Opportunity to go permanent . Start date 3rd June . Major resource company with high paced, vibrant work environment. Minimum 3 years working on a IT Service Desk. ITIL v4 foundation (minimum). Experience in a high-pressure enviro...

Service Desk Analyst

Flinders Port

Adelaide, SA

Contribute effectively to the team ensuring efforts are aligned toward achieving team goals;. Provide quality customer service in response to enquiries and requests for assistance in the use of enterprise and operational system, e...

Service Desk Analyst (Remote All QLD)

Prvidr

Brisbane, QLD

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Service Desk Analyst

Chandler Macleod Group

Australian Capital Territory

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

Service Desk Analyst L1

Unisys

Canberra, ACT

1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...

Service Desk Analyst

Gallagher Au

East Melbourne, VIC

Provide hands-on 1st level support for all IT related incidents whilst recording details in the IT Service Management tool and assisting with resolution. Liaise with the business and internal service resources to resolve incidents...

Level 1/2 Windows/Network Service Desk Support Officers - Multiple Positions

Atlantic Digital

Fortitude Valley, QLD

MS-102 Certification would be highly regarded. Experience with MAC systems is an advantage....

Service Desk Analyst

Chisholm Institute Of Tafe

Dandenong, VIC

Providing front-line service to staff and students with responsibility for resolving incidents and service requests, or escalating to appropriate areas, to meet standards. Informing customers regarding current or expected service...

Service desk analyst

Workforce Australia For Individuals

Perth, WA

Key Responsibilities:End-User Support: Be the first point of contact for all IT-related enquiries, incidents, and service requests.Provide timely and effective resolution to technical issues. ** Applicants who have exposure to wor...

Service Desk Analyst

Hays Recruitment

Parramatta, NSW

Provide 1st and support some level 2. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and management as required.. Escala...

Service Desk Analyst

Talent International

Newcastle, NSW

Troubleshoot and resolve a variety of technical issues for staff. Provide exceptional customer service through phone, email, and in-person support. Document procedures and solutions for future reference. Contribute to a positive a...

Graduate Service Desk Analyst

It Services Firm

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors.. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates.. Respond to requests for techni...

Service Desk Analyst

Robert Half

Carlton, TAS

First-line IT support for all staff via phone calls. Strong experience with Active Directory. Brilliant working experience with Microsoft Office. EMR support experience highly desirable. Outstanding people skills. Exceptional comm...

IT Service Desk Analyst

Mosaic Brands Ltd

Rosebery, NSW

Immediate start! Permanent role, Rosebery location, close to transport links and great local cafes. Provide support to internal users and ensure infrastructure requests are addressed efficiently. Apply your strong communication sk...

Service Desk Analyst

Robert Half

Carlton, VIC

Permanent

Robert Half International Inc. Australia - English Belgium - English Belgium - Nederlands Belgium - Franais Brazil - Portugus Canada - English Canada - Franais Chile - Espaol China - China - English France - Franais German...

IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4

Attorney-General's Department

Canberra, ACT

$74,679-81,085 per year

Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...