AddressIT Help Desk Technician (Newcastle)
Our Client is seeking a Help Desk Technician to join their growing team in Newcastle. They are also open to people in Sydney. In this role, you'll be the first line of defense for our internal users, troubleshooting technical issues and ensuring their smooth operation.
The Opportunity:
- Troubleshoot and resolve a variety of technical issues for staff
- Provide exceptional customer service through phone, email, and in-person support
- Document procedures and solutions for future reference
- Contribute to a positive and collaborative team environment
You're a great fit if you:
- Have a keen interest in technology and a desire to learn
- Possess excellent communication, interpersonal, and problem-solving skills
- Experience in a Help Desk role is a plus, but recent graduates with a tech degree or certifications are welcome!
- Ability to work effectively in a fast-paced environment
The Perks:
- Competitive salary and benefits package
- Opportunity to learn and grow in a dynamic tech company
- Collaborative and supportive work environment
- Hybrid work model (office and remote) - depends on shift and roster
What to Expect:
- 12-hour shifts with 4 days on and 4 days off (typical schedule)
- Opportunity for overtime and weekend work (due to shift nature)
- Interview process will consist of a remote or onsite chat
If this sounds like you please APPLY NOW! Or email **********@talentinternational.com
