Service Desk Support Analyst jobs
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SERVICE DESK ANALYST
Responding to phone, email, and event alerts within the defined, contractual SLAs. Achieve a high level of customer satisfaction through a high quality of service and accuracy in following of processes and procedures. Correctly id...
| Company | Nri Australia & New Zealand |
|---|---|
| Address | Adelaide, SA |
| Category | Customer Service |
| Date Posted | a week ago See detail |
Service Desk Analyst
Nri Australia & New Zealand
Adelaide, SA
Responding to phone, email, and event alerts within the defined, contractual SLAs. Achieve a high level of customer satisfaction through a high quality of service and accuracy in following of processes and procedures. Correctly id...
a week ago seen See more...
- View all - jobs in Adelaide, SA
Service desk Analyst
Boundary Consulting Pty Ltd
Haymarket, NSW
Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...
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Service Desk Support Officer
Public Sector People
Sydney, NSW
Experience in providing IT support, including both phone and deskside services. Experience working inin local government. Proven ability to build and maintain strong customer relationships. A solid understanding of Microsoft Netw...
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Services Desk Analyst L1
Unisys
Canberra, ACT
1st Level telephone and other media contact support.. Strive for a high level of first contact resolution.. Accurately document calls and incidents.. Manage time and workload to meet predetermined service levels.. Maintain data ac...
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ITDS Service Desk Analyst
Uts College
Sydney, NSW
Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...
2 weeks ago seen See more...
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ITDS Service Desk Analyst Casual
Uts College
Sydney, NSW
Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...
2 weeks ago seen See more...
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Service Desk Analyst
Paxus
Sydney, NSW
Deliver outstanding customer service by effectively responding to user queries and technical support requests via phone, email, and tickets. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardwar...
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Service Desk Support Officer x 4
Tafe Wa Central Regional
Geraldton, WA
Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...
2 weeks ago seen See more...
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Service Desk Support Officer x 4
Tafe Wa Central Regional
Geraldton, WA
Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...
2 weeks ago seen See more...
- View all - jobs in Geraldton, WA
Service Desk Support Officer x 4
Tafe Wa Central Regional
Northam, WA
Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...
2 weeks ago seen See more...
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Service Desk Support Officer x 4
Tafe Wa Central Regional
Kalgoorlie, WA
Salary packaging/sacrifice facility. 11% employer super contribution. Deferred salary scheme receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace. Thirteen weeks paid long service l...
2 weeks ago seen See more...
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Service Desk Analyst
Pickles Auctions
Sydney, NSW
Why Choose Pickles?- Hybrid work model- Stable and positive workplace environment with a supportive team and culture- Comprehensive training and development opportunitiesAbout the RolePickles is seeking a customer service-oriented...
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Level 1-3 Support Engineer/Service Desk...
Talent International
Sydney, NSW
At least 1-3 years + experience in IT support. Hands on experiencein imaging/building laptops. Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows). Experience with IT hardware...
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Service Desk Analyst
Fleetpartners
New South Wales
$75,000-80,000 per year
Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...
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Technical Analyst (Service Support)
Melton City Council
Melton, VIC
Provide support to the current business information systems for enhancements, patches, and upgrades, including testing, issue resolution, and deliver end-user support and training to subject matter experts with regular supervision...
a week ago seen See more...
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Level 1-3 Support Engineer/Service Desk (Contract)
Talent International
Barangaroo, NSW
At least 1-3 years' + experience in IT support. Hands on experience in imaging/building laptops. Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows). Experience with IT hardware...
a week ago seen See more...
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Service Desk Manager / Level 2/3 Support Tech or Team Leader
Professional It
Sydney, NSW
Managing the Level 1/2 (Service Desk) and Level 2 Support Engineers in the Group, via portal, email, chat, phone and walk-up methods, including management of escalated tickets across the technology environment. Educating level 1 a...
2 weeks ago seen See more...
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Service Desk Analyst , baseline cleared - Fujitsu
Chandler Macleod
Canberra, ACT
Contract
Providing support to our customer, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourself, or through appropriate escalation to a higher level. You will manage calls from initiation...
2 weeks ago seen See more...
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Service Desk Analyst - Brisbane
St Vincent's Health Australia
Brisbane, QLD
Permanent
Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. W...
2 weeks ago seen See more...
ICT Service Desk Analyst
Tasmanian Government
Launceston, TAS
$64,821-92,764 per year
Current motor vehicle driver's licence. Familiarity with Apple, Linux and tablet-based operating systems. Familiarity with Microsoft Applications. Familiarity with desktop hardware diagnosis and repair, including networking....
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Part-Time Service Desk Analyst
The University Of Queensland
Queensland
$77,396-86,029 per year
IT Customer Support ServicesBroaden your career within one of QLDs largest employersAchieve a work-life balance with part-time hours, WFH + moreWork with new and diverse technologiesBased at our vibrant campusAbout UQAs part of...
3 weeks ago seen See more...
Service Desk Analyst
The University Of Newcastle
Newcastle, NSW
Permanent
Excellent attention to detail. Good communication, interpersonal, and organisational skills. A high level of literacy and numeracy. A passion for delivering high quality IT support. A working knowledge of delivering IT systems and...
3 weeks ago seen See more...
Service Desk Analyst - Device Provisioning
Centorrino Technologies
Mildura, VIC
$52,000-60,000 per year
Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...
3 weeks ago seen See more...
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Senior Service Desk Analyst
Singtel
Sydney, NSW
Permanent
Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...
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- View all Singtel jobs - jobs in Sydney, NSW
Senior Service Desk Analyst
Singtel
Adelaide, SA
Competitive
and working toward performance KPIs;-Practical experience in managing and delivering to Service Management disciplines (e.g. ITIL V3);-Demonstrated track record/career in I.T/Telecommunications-Strong proficiency in troubleshootin...
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Service Desk Analyst
Hays Recruitment
Perth, WA
Opportunity to work for a federal government client. Great business focussed talented team. Growth and development. Deliver first contact remote IT support to provide both response and resolution in a timely manner to incidents or...
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ICT Service Desk Support Officer
Bulla Dairy Foods
Geelong, VIC
Record and respond to all incoming helpdesk requests as per ITIL/ITSM framework.. Support Office 365 including exchange online, Teams, Intune, and Defender.. Support Azure Environment. Identity and access management and conducti...
3 weeks ago seen See more...
- View all Bulla Dairy Foods jobs - jobs in Geelong, VIC
IT Service Desk Analyst - Canberra
Seven West Media
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
3 weeks ago seen See more...
- View all Seven West Media jobs - jobs in Canberra, ACT
IT Service Desk Analyst
Seven
Canberra, ACT
Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....
3 weeks ago seen See more...
- View all Seven jobs - jobs in Canberra, ACT
Service Desk Analyst
Chandler Macleod Group
Wellington, NSW
Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...
3 weeks ago seen See more...
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