Service Desk Support jobs in New South Wales

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BUSINESS SUPPORT OFFICER - CUSTOMER SERVICE

Be the first point of contact for customers via telephone and counter enquiries providing pleasant, accurate and timely responses on Council Services, products and activities. Ensure all correspondence is completed to the highest...

CompanyGunnedah Shire Council
AddressGunnedah, NSW
CategoryCustomer Service
Salary$60,986 - $67,317 a year
Job typeFull time
Date Posted 3 weeks ago See detail

Business Support Officer - Customer Service

Gunnedah Shire Council

Gunnedah, NSW

$60,986 - $67,317 a year

Be the first point of contact for customers via telephone and counter enquiries providing pleasant, accurate and timely responses on Council Services, products and activities. Ensure all correspondence is completed to the highest...

Ref 1640/24 IT Support Analyst, Information Technology & Digital Services

Atlamgroup

Sydney, NSW

Western Sydney University Internal Applicants Only.To be eligible to apply for this position you must be employed by Western Sydney University on an ongoing, fixed term or casual basis at the time of this advertisement. All ongoin...

Service Desk Team Lead

National Technology Solutions Pty Ltd

Wetherill Park, NSW

Proven experience in a Service Desk or technical support leadership role within an MSP or similar environment. Strong understanding of ITIL frameworks and experience implementing ITIL-aligned processes. Excellent leadership and te...

Senior Service Desk Officer

Trc Group

Sydney, NSW

$75 - $80 an hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. This includes liaising with the business, researching available products, testing the products, assisting the Manager IT Servic...

Senior it service desk officer

Workforce Australia For Individuals

Sydney, NSW

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

Senior IT service Desk Officer

Hays Recruitment

Sydney, NSW

Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues. Proven experience providing level 2- Level 3 IT support, facilitating the resolution of escalated issues, promoting...

ICT Service Desk Engineer

Life Without Barriers

Sydney, NSW

Provide operational support for all ICT equipment. Provide first level operational support for all ICT applications. Maintain the availability, security, integrity, performance and enhancements of the ICT technology environment. E...

Operational Services Support Officer (PMO)

City Of Canada Bay Council

Sydney, NSW

Permanent full time - 35 hour week. 9 day fortnight option. Provide administrative support to the PMO including but not limited to; scheduling meetings, maintaining records, and coordinating communications. Assist in the preparati...

IT Help Desk Support

Camilla

Alexandria, NSW

$60,000 - $70,000 a year

Supporting day to day Retail operations, be the first point of contact for all technology related issue in our retail environment, (hardware and applications). Be proactive in troubleshooting issues internally, and externally and...

Senior Service Desk Analyst

Experis

Sydney, NSW

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

Service Desk Analyst - Enterprise Mobility

Teleresult Pty Ltd

Crows Nest, NSW

Provide Level 1 and 2 Service Desk Support via phone, email and online tools. Triage new Incidents and Service Requests as they are received, prioritise appropriately and ensure that critical issues are addressed in a timely manne...

Service Desk Analyst

Ambition Recruitment

Sydney, NSW

Providing on-site support to end users across hardware, software and other devices. Respond to support issues raised through first line calls, tickets and face to face queries. Equipment set up such as PC's, laptops, mobiles and c...

Expression of Interest - Service Desk Analyst - Remote - Moama

Centorrino Technologies

Moama, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Support Coordinator

The Benevolent Society

Sydney, NSW

$81,000 - $88,000 a year

Full time position based at our National Office in Glebe $81K - $88K Inc Super + Salary Packaging. Flexible Friendly organisation, WFH & part time options available. Provide a range of effective administration services to enable s...

Level 3 Service Desk Engineer -Sydney

Efex

Sydney, NSW

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Graduate Service Desk Analyst

Department Of Education Vic

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates. Respond to requests for technica...

Service Desk Analyst

Ac3

Sydney, NSW

$62,500 - $62,500 a year

Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...

IT Service Desk Analyst

Inchcape Shipping Services

St Leonards, NSW

To provide first and second tier customer support; managing customer expectations in a satisfactory and consistent manner. Through the use of various productivity tools and a disciplined approach to problem/fault diagnosis, help c...

IT Service Desk Officer | Hybrid Work from Home Role

Precision It

North Sydney, NSW

Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...

Senior Service Desk Officer & Service Desk Officer (2 roles)

Enterprise It Resources

Sydney, NSW

$52 - $88 an hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

Service Support Agent

The Lighting Outlet

Matraville, NSW

$65,000 - $75,000 a year

Managing diverse customer inquiries via email and phone. Resolving customer issues effectively. Building and nurturing strong customer relationships. Assisting in the end-to-end sales process, supporting our Channel Managers. Mana...

ICT Service Desk Lead

Whizdom

Wollongong, NSW

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

Service Desk Officer - Level 1

Atlamgroup

Sydney, NSW

super $40 - $43 p/h Super 6 Month Contract Sydney CBD About the CompanyThis NSW Government Agency is dedicated to delivering trusted and independent systems, processes, oversight, and engagement that support the community in New...

Service Desk Advisor

Atlamgroup

Moruya, NSW

As we keep the lights on for over four million customers and move towards a more sustainable way of life, its an exciting time to be at AGL.Were re-imagining how homes and business live and work across the country and we want yo...

Service Desk Manager

Australian Digital Health Agency

Sydney, NSW

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

Service Support Agent

The Lighting Outlet

Matraville, NSW

$65,000 – $75,000 per year

Managing diverse customer inquiries via email and phone. Resolving customer issues effectively. Building and nurturing strong customer relationships. Assisting in the end-to-end sales process, supporting our Channel Managers. Mana...

Senior IT service Desk Officer

Hays | Technology

Sydney, NSW

Attractive Hourly Rates

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

IT Help Desk Support

Camilla Australia

Alexandria, NSW

$60,000 – $70,000 per year

Supporting day to day Retail operations, be the first point of contact for all technology related issue in our retail environment, (hardware and applications). Be proactive in troubleshooting issues internally, and externally and...

Transport & Service Desk Manager

Vontier Corporation

Sydney, NSW

Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...

IT Service Desk Analyst

Atlamgroup

Federal, NSW

What success looks like in this role: Act as a single point of contact to provide 1stlevel IT support. Perform standard diagnostics to initiate the problem management workflow process.Strive for a high level of first-contact reso...