Service Desk Support jobs in New South Wales

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SERVICE DESK ANALYST

Providing on-site support to end users across hardware, software and other devices. Respond to support issues raised through first line calls, tickets and face to face queries. Equipment set up such as PC's, laptops, mobiles and c...

CompanyAmbition Recruitment
AddressSydney, NSW
CategoryCustomer Service
Job typeContract
Date Posted 2 months ago See detail

Service Desk Analyst

Ambition Recruitment

Sydney, NSW

Providing on-site support to end users across hardware, software and other devices. Respond to support issues raised through first line calls, tickets and face to face queries. Equipment set up such as PC's, laptops, mobiles and c...

Expression of Interest - Service Desk Analyst - Remote - Moama

Centorrino Technologies

Moama, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Support Coordinator

The Benevolent Society

Sydney, NSW

$81,000 - $88,000 a year

Full time position based at our National Office in Glebe $81K - $88K Inc Super + Salary Packaging. Flexible Friendly organisation, WFH & part time options available. Provide a range of effective administration services to enable s...

Level 3 Service Desk Engineer -Sydney

Efex

Sydney, NSW

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Graduate Service Desk Analyst

Department Of Education Vic

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates. Respond to requests for technica...

Senior Service Desk Officer & Service Desk Officer (2 roles)

Enterprise It Resources

Sydney, NSW

$52 - $88 an hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

Service Desk Analyst

Ac3

Sydney, NSW

$62,500 - $62,500 a year

Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...

IT Service Desk Analyst

Inchcape Shipping Services

St Leonards, NSW

To provide first and second tier customer support; managing customer expectations in a satisfactory and consistent manner. Through the use of various productivity tools and a disciplined approach to problem/fault diagnosis, help c...

IT Service Desk Officer | Hybrid Work from Home Role

Precision It

North Sydney, NSW

Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...

Service Support Agent

The Lighting Outlet

Matraville, NSW

$65,000 - $75,000 a year

Managing diverse customer inquiries via email and phone. Resolving customer issues effectively. Building and nurturing strong customer relationships. Assisting in the end-to-end sales process, supporting our Channel Managers. Mana...

ICT Service Desk Lead

Whizdom

Wollongong, NSW

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

Service Desk Officer - Level 1

Atlamgroup

Sydney, NSW

super $40 - $43 p/h Super 6 Month Contract Sydney CBD About the CompanyThis NSW Government Agency is dedicated to delivering trusted and independent systems, processes, oversight, and engagement that support the community in New...

Service Desk Advisor

Atlamgroup

Moruya, NSW

As we keep the lights on for over four million customers and move towards a more sustainable way of life, its an exciting time to be at AGL.Were re-imagining how homes and business live and work across the country and we want yo...

Service Desk Manager

Australian Digital Health Agency

Sydney, NSW

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

Service Support Agent

The Lighting Outlet

Matraville, NSW

$65,000 – $75,000 per year

Managing diverse customer inquiries via email and phone. Resolving customer issues effectively. Building and nurturing strong customer relationships. Assisting in the end-to-end sales process, supporting our Channel Managers. Mana...

Senior IT service Desk Officer

Hays | Technology

Sydney, NSW

Attractive Hourly Rates

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

IT Help Desk Support

Camilla Australia

Alexandria, NSW

$60,000 – $70,000 per year

Supporting day to day Retail operations, be the first point of contact for all technology related issue in our retail environment, (hardware and applications). Be proactive in troubleshooting issues internally, and externally and...

Transport & Service Desk Manager

Vontier Corporation

Sydney, NSW

Lead and manage the Service Desk team to deliver outstanding phone and email support to our clients. Oversee all technical support activities and systems, ensuring accuracy and timeliness. Drive continuous improvement initiatives...

IT Service Desk Analyst

Atlamgroup

Federal, NSW

What success looks like in this role: Act as a single point of contact to provide 1stlevel IT support. Perform standard diagnostics to initiate the problem management workflow process.Strive for a high level of first-contact reso...

Service Desk Analyst

Atlamgroup

Federal, NSW

Perform standard diagnostics to initiate the problem management workflow process.Strive for a high level of first-contact resolution. A keen interest in developing a career in IT (essential)Unisys has been awarded an exciting new...

Service Desk Analyst

Gordon Group Technology

Sydney, NSW

provide a high-level of customer service in the provision of Service Desk services. log and process Incidents and Requests according to Service Desk services. establish effective customer communication and relationships. provide L...

Senior Service Desk Officer & Service Desk Officer (2 roles)

Enterprise It Resources

Sydney, NSW

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

Service Desk Technician

Acciona S.a.

Sydney, NSW

Great team Growing function Career development Provide second-level support, including logging and handling of ICT incidents and service requests, using the ITSM tool Service Now. Installing and configuring computer hardware, soft...

Senior Service Desk Officer - Level 3

Ashdown Consulting

Sydney, NSW

$75 - $79 p/h + Super. 6 Month Contract. Sydney CBD. Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and lia...

Manager Technology Service Desk

Atlamgroup

Orange, NSW

Manager Technology Service Desk Apply now Job no: 534565 Work type: Ongoing full-time Location: Orange Categories: Help Desk/Support Services, Management and Supervision Do you want your work to make a difference for NSW? About Yo...

Service Desk L1 Technician

Milestone Technologies, Inc.

Sydney, NSW

With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed Milestone Technologies, Inc. is seeking a Service Desk L1 Technician to assist in the mana...

Service Desk Analyst

Healius Ltd

Sydney, NSW

Provide 1st and 2nd level support to internal and external customers via phone, email and automated processes. Diagnose and resolve technical hardware and software issues assigned to them. Research solutions using available inform...

Service Desk Officer - Level 1

Ashdown People

Sydney, NSW

$40.00-43.00 per hour

Provide support for end-user device hardware, printers, desktops, laptops, and more. Utilize a ticketing system to log and respond to Service Desk queries promptly. Provide first and second-level Windows software support and troub...

Senior Service Desk Officer - Level 3

Ashdown People

Sydney, NSW

$75.00-80.00 per hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. Deploy and decommission ICT solutions, including end-user training and liaising with vendors. Provide coaching and training to...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Permanent

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...