Service Desk Team jobs in Victoria

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SERVICE DESK TEAM LEAD

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

CompanyFirst Focus It
AddressMelbourne, VIC
CategoryIT
Date Posted 6 days ago See detail

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Team Leader - Service Desk New

State Government Of Victoria

Burwood East, VIC

$107,864 per year

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Team Leader - Service Desk

Country Fire Authority

Burwood, VIC

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Team Leader - Service Desk

Country Fire Authority

Burwood East, VIC

Located at CFA Headquarters, Burwood East Full time, Ongoing PTA 5 $107,864 pa (plus 11% superannuation) Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualif...

Education Field Services - Team Leader New

Centorrino Technologies

Melbourne, VIC

$80,000-120,000 per year

Strategically allocate resources based on workload and skill sets. Constantly reviewing resources to ensure they are the right fit for the role. Liaising and communicating with other departments to ensure any staff absence is back...

Team Leader Claims Processing & Admin Services

Bupa Aged Care Australia

Melbourne, VIC

Start Date: July 2024 . Location: Hybrid role, based in our Melbourne CBD. 12-month Fixed term, full time role. Effectively lead and manage people, processes and technology to facilitate the delivery of excellence in service, op...

Customer Service Team Leader

Merri-Bek City Council

Coburg, VIC

Full time permanent role (based on 38 hours per week). Monthly RDO. Make a difference to the Merri-bek community in this important local government role. Salary: $97k - $105k + Super. Ability to transfer or take LSL (Long Service...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

Customer Service Team Leader

Gold Tiger Logistics Solutions

Dandenong, VIC

Managing key customers many consignments in a timely manner. Reviewing customer request and ensuring customer satisfaction. Liaising and managing timeslots with 3rd party warehouses and internal staff across our branches, gaining...

*Rowville* Casual Customer Service Team Members

Yo My Goodness

Rowville, VIC

available to work a combination of days, nights, and weekends,. skilled at problem solving, and being solution centric,. able to work well in a team environment,. trustworthy with glowing references,. a great communicator, with ch...

Managed Service Desk Engineer

Asi Solutions

Mulgrave, VIC

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

Customer Service Team Member - Woolworths Yarrawonga Central

Woolworths Supermarkets

Yarrawonga, VIC

Rotation in all areas is a team effort, from customer queries to scanning groceries, we are the last point of contact to offer a great shopping experience.Woolworths, a job is never just a job.Its the start of something bigger. W...

IT Service Desk

M&T Resources

Wantirna, VIC

Uphold the Council's values and behaviors consistently. Provide high-quality customer service and help desk support. Manage network and desktop services, including installations and upgrades. Administer telecommunications systems,...

Fresh Service Team Member - Woolworths Kyneton

Woolworths Supermarkets

Tylden, VIC

Working with a diverse range of people in an industry facing rapid change, youll gain real-world experience and grow as a person. Whether its making customers smile, supporting Aussie farmers, or playing an important role in you...

Customer Service Team Member - Woolworths Maryborough

Woolworths Supermarkets

Maryborough, VIC

Rotation in all areas is a team effort, from customer queries to scanning groceries, we are the last point of contact to offer a great shopping experience.Woolworths, a job is never just a job.Its the start of something bigger. W...

Customer Service Team Leader

Shire Of Campaspe

Echuca, VIC

Campaspe Shire Council employs more than 500 staff. We deliver more than 100 different services throughout the community including child care, waste, library, parks and gardens, local laws, infrastructure management, animal contro...

IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

Fresh Service Team Member - Woolworths Dennington

Woolworths Supermarkets

Warrnambool, VIC

Working with a diverse range of people in an industry facing rapid change, youll gain real-world experience and grow as a person. Whether its making customers smile, supporting Aussie farmers, or playing an important role in you...

Customer Service Team Member

Bunnings Warehouse

Wodonga, VIC

Provide our customers with the best experience across the store . Be responsible for stock management, whilst ensuring a clean and tidy work environment. Serve customers via our checkout registers. Work as part of a supportive...

Service Team Leader

Nupac Industries

Melbourne, VIC

Assembly and installation of new and modified machinery. Serve as the technical Subject Matter Expert on all Nupac agent machines. Collaborate with the Service Manager to organise and support maintenance, service, modernisations,...

Customer Service Team Leader

Woods & Co

Melbourne, VIC

Temporary Contract | 6-months | Potential for Ongoing. $30+ Per Hour | $60,000 + Super (FTE). Work at some of Melbourne's best sporting facilities.. Join a well-reputable company.. Enhance your professional development.. Opport...

Carelink Service Desk Officer

Darebin City Council

Victoria

Permanent, Full Time. Salary circa $78,621.40 + super. Flexible work arrangements considered. Permanent, Full time. Salary circa $78,621.40 + super. Convenient Preston location. Flexible work arrangements considered. A degree or d...