Service Quality Manager jobs in New South Wales

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CONTINUOUS SERVICE IMPROVEMENT MANAGER

Manage the preferred supplier and its partners to deliver on their Continuous service SLAs and obligations. Foster a service excellence across your team and suppliers. Drive new value through guided continuous improvement of our a...

CompanyDowner
AddressMacquarie Park, NSW
CategoryConstruction & Property
Date Posted a week ago See detail

Continuous service improvement manager

Downer

Macquarie Park, NSW

Manage the preferred supplier and its partners to deliver on their Continuous service SLAs and obligations. Foster a service excellence across your team and suppliers. Drive new value through guided continuous improvement of our a...

Manager Therapy Services

Cerebral Palsy Alliance

Ryde, NSW

Strong communication skills including conveying expectations, providing feedback, and facilitating team discussions, communicating risks and barriers to the Regional Manager, and effective engagement with stakeholders and clients...

Credit Manager - professional services

Robert Half

Sydney, NSW

Evaluate the creditworthiness of new and existing customers. Establish and manage credit limits and payment terms. Monitor and analyze aging reports to identify delinquent accounts. Coordinate with sales and customer service teams...

Projects Assistant/Projects Manager - Market Research Services

Research Connections

Roseville, NSW

As an assistant - you will be supporting our PMs in all aspects of this role until you are in a position to manage projects by yourself.Essential Qualities:You are driven by delivering excellent customer service. You like your cus...

Quality Control Manager - Pharmaceuticals

Who's About

Sydney, NSW

Relevant scientific tertiary qualifications as well as expertise in laboratory management practices, equipment, instruments, and test methods. Demonstrated success in completing QC Audits, timely management of deviations, and repo...

Senior Regional Manager - SIL Disability Services

Cerebral Palsy Alliance

Allambie Heights, NSW

Working for a value- based organisation where People come first. Leave options that will enable you to maintain a true work-life balance including 12 weeks paid parental leave and 2 weeks paid partner leave. Career development and...

Process Quality and Compliance Manager

Transgrid

Ultimo, NSW

High performing, diverse, inclusive, and supportive team. Proudly making a difference with the transition to renewable energy. Access to corporate discounts | Fitness Passport | EAP. Based in Sydney - Ultimo. Tertiary qualificatio...

NDIS Quality & Safeguards Manager

Tender Loving Care Disability Services

Bankstown, NSW

Company DescriptionTender Loving Care (TLC) is a global disability and aged care service provider dedicated to improving the lives of individuals around the world, offering compassionate and comprehensive care solutions tailored t...

Project Manager (Applications Service Transition)

Aar Consulting Group

Burwood, NSW

Work with stakeholders to negotiate and define the scope of the project including service definitions. Define the service management and security services and ensure that these are delivered. Manage the transition of the services....

Process Quality and Compliance Manager

Transgrid

Sydney, NSW

High performing, diverse, inclusive, and supportive team. Proudly making a differencewith the transition to renewable energy. Access to corporate discounts | Fitness Passport | EAP. Based in Sydney Ultimo. Tertiary qualificatio...

Senior Manager - Service Planning

Healthy North Coast

Tweed Heads, NSW

Demonstrated leadership of Service Planning and/or service/program evaluation functions across a complex healthcare organisation. Technical expertise in developing a Service Planning framework, methods and resourcing plan. Demon...

Technical Service Delivery Manager

Novigi

Wollongong, NSW

Develop a comprehensive understanding of our managed services customer's business, goals, and challenges to offer innovative solutions and recommendations. Contribute to the develop and maintenance of Service Delivery frameworks,...

Service Level & Reporting Manager

Suncorp

Sydney, NSW

Great time to join the SIAM function after a significant transformation. Build on your PowerBI and ServiceNow reporting experience. Hybrid working, collaborative and supportive environment. Establish ITSM and SIAM reporting framew...

Service desk manager

Downer

Macquarie Park, NSW

Bachelor's degree in information technology, computer science, or a related field; relevant certifications (e.g., ITIL, HDI) are advantageous. Minimum 5 years experience in Service desk management or leadership roles, with a track...

Project Assistant or Project Manager - Market Research Services

Research Connections

Roseville, NSW

As an assistant - you will be supporting our PMs in all aspects of this role until you are in a position to manage projects by yourself.Essential Qualities:You are driven by delivering excellent customer service. You like your cus...

Manager Waste Services

Liverpool City Council

Sydney, NSW

Relevant post graduate qualification. A proven track record of achievements and the capacity to thrive within a politically sensitive and complex environment. Competency in managingoperational tasks effectively and have strategic...

Manager, Business Services

Vistra

North Sydney, NSW

Manage the operational responsibilities of a Business Services team to deliver high quality services to clients. Produce, review, and manage the delivery of client advice and outputs. Work on a diverse portfolio of international a...

Assistant Manager, Business Services

Vistra

Sydney, NSW

Manage the operational responsibilities of a Business Services team to deliver high quality services to clients. Strong focus on international client relationship management. Preparing financial accounts, tax returns and associate...

Branch/Workshop Manager - Automotive Parts & Service

Automotive Recruitment Australia

Sydney, NSW

With your sound technical knowledge you will work with your team in handling technical sales queries, quoting, parts ordering and general administration/invoicing functions.Ideally you will have some exposure tosales and marketin...

CATEGORY MANAGER: CORPORATE SERVICES – GROUP FINANCE

The Star Gold Coast

Sydney, NSW

Develop and implement robust category plans and sourcing strategies based on stakeholder requirements, market research & your experience to drive efficiencies and achieve value for money outcomes. Identify, develop and lead end-to...

Branch/Workshop Manager - Automotive Parts & Service

Automotive Recruitment Australia

Campbelltown, NSW

With your sound technical knowledge you will work with your team in handling technical sales queries, quoting, parts ordering and general administration/invoicing functions.Ideally you will have some exposure tosales and marketin...

Senior Product Quality Manager

Westpac

Sydney, NSW

Permanent

Support the Personal Loans team in rectifying product governance and risk matters, while continually improving our product sets to meet customers' expectations. Drive quality and speed in incident resolution and facilitate remedia...

Vendor Manager | Financial Services

Alfabet Pty Ltd

Sydney, NSW

Vendor Management Oversee vendor compliance, manage outsourcing agreements throughout their lifecycle, meet regulatory requirements, collaborate with stakeholders, and implement effective risk management processes within the org...

Senior Manager - Service Operations and Resilience

Tabcorp

Sydney, NSW

Drive Vendor Excellence and Operational Innovation: Collaborate closely with strategic IT outsourcing partners to optimise service management across service desks, end-user compute, core network and data centre infrastructure. Lev...

Service Delivery Manager - ITIL | Customer Success

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management functions, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Senior manager service delivery

Downer

Macquarie Park, NSW

Minimum 5+ years of relevant work experience. 4-8 years of experience in information systems operations environment (Of which 2-3 years should have been in a Service Manager or Business relationship management function). Bachelor...

Service Delivery Manager

Tecala Group

Sydney, NSW

Managing key relationships - customer engagements, monthly meetings, including - SLAs, continuous improvement, and reporting. Project management of any transition-in activities ie deployments, technology changes and/or migrations....

Service Delivery Manager (Senior Systems Engineer)

U&U Recruitment Partners

Sydney, NSW

Lead the consolidation of IT infrastructure services, focusing on Microsoft Cloud technologies (Azure) and the seamless integration and management of the company's core platform (Guidewire InsuranceSuite) on Azure;. Champion and e...

Service Delivery Manager

Schneider Electric Global

Macquarie Park, NSW

Utilising your skills and experience to play a central role in key areas of Project Management, Governance and overall Customer and business success. Collaborating with a variety of teams to drive project success, while supporting...

Technical Service Delivery Manager

Novigi Pty Ltd

Wollongong, NSW

About NovigiNovigi is the data and technology partner to the Financial Services Industry with offices in Sydney, Melbourne, Wollongong and Colombo, Sri Lanka. Your responsibilities will encompass both short term and ongoing manage...