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Form of workAboriginal & Torres StraitIslander Digital Service Representative Traineeship Mount Druitt NSW, Australia Gain a nationally recognised qualification while you work! Located in Mt Druitt Immediate commencement What you'll be doing… You will complete a Certificate III Business - Customer Engagement over 12 months through a combination of formal training and on-the-job experience with your Host Employer. This unique combination of formal education and work experience will give you the opportunity to: Provide and deliver services in a timely, accurate and efficient manner, consistent with Service NSW vision, mission and values Undertake administrative work to support the provision of service delivery as required Persuade, assist and educate customers to transact online using relevant technology Make effective use of records, information and knowledge management functions and systems Refer customers to the appropriate channels of service by understanding a variety of policies and procedures What’s in it for me? Being a HVTC Group trainee opens the door to working for industry leaders via our close connections with major local employers. As a HVTC Group trainee you have ongoing job security! Our network of Host Employers means we can offer rotations to ensure you can fulfil your education and training requirements; Become qualified without getting yourself into debt and actually start earning an income! Throughout your traineeship, you will be able to take advantage of our exclusive employee benefits, which include: One-on-one coaching and development from a dedicated mentor Individual and group safety training with our team of experts Discounted health insurance Discounted gym memberships Alumni program to support you…
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