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Form of work
SalaryAre you a Rooms Division team-player with a passion for achieving results and elevating the guest experience?The Grand Old Dame of Hobart, Hadley’s Orient Hotel, brimming with art, history and culture, and proud host to the world’s most lucrative landscape art prize – Hadley’s Art Prize - is now accepting high calibre applications for a dynamic Accommodation Manager to lead our talented rooms division team.
Reporting to the Hotel Manager, you will be at the heart of our Front Office and Housekeeping departments, driving efficiency and opportunity in all aspects of our business. A key to your success will be in creating lasting relationships with all stakeholders, communication of innovative and well-planned initiatives, backed by collaborative action to drive financial plan results, including revenue, cost control, business growth and profit.
About the role
- Lead and support all aspects of Front Office and Housekeeping operations in attaining financial and operational objectives by fostering a positive culture, setting clear expectations, ensuring accountability, and implementing policies and procedures.
- Contribute to the ongoing development and enhancement of strategies to elevate the guest experience, from check-in to check-out.
- Drive the optimisation of technology such as the Infor HMS property management system, SwiftPOS point of sales system, and other software such as Optii necessary for running an elite operation.
- Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotel's policies and procedures and regulatory requirements.
What we need from you
- Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, or Business Administration, or equivalent professional experience.
- Four years of rooms division experience with at least two years in a leadership role.
- A flair for collaborative leadership, with refined interpersonal skills and a die-hard passion for caring for and developing your team members.
- A good understanding of the industry, market trends, competitors, and revenue management principles, with a proven track record in driving onsite incremental revenue opportunities.
- Experience with driving a professional front desk upselling program will be highly regarded.
- A demonstrated capability of collaborating with multiple stakeholders and managing competing priorities.
- Strategic thinking, the ability to explore new ways of working and have an open mind around how we can drive our business forward.
- Strong business acumen, including a hunger for maximising IT innovation, with the ability to make sound decisions and understand the commercial implications.
- Highly presentable with excellent networking capabilities.
- A willingness to work weekends and operational shifts as the business demands.
- Sound understanding of fire evacuation and workplace safety procedures.
We are committed to diversity and inclusion by fostering a culture that supports and respects the value of all employees, regardless of gender. We strive to be an employer of choice, offering employee benefits such as employee discounts at our properties, an Employee Assistance Program and professional development opportunities.
In your application, we require your resume and a cover letter that addresses the above bullet points, addressed to our Hotel Manager – Hadley’s Orient Hotel via the Seek platform link only.
A position description is available by emailing Charné at ***@oldwoolstore.com.au.
*Applications will be reviewed as they are received.
This advertisement is posted by Hadley’s Hotel Hobart Pty Ltd.
