Account Executive

Who we are…
Founded in 2002, the ELMO Group comprises ELMO Software in Australia, New Zealand and the UK, and Breathe HR in the UK. It is the trusted provider of HR technology solutions to 16,000+ small and mid-sized organisations and two million end users. With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO's one-stop HRIS fits to your specific needs and workflows. Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.
Life & Culture...
At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Hybrid work set up
• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 6 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Wellbeing initiatives such as boot camp, yoga etc.
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

• Obsess over customers - Everything we do is designed to positively impact our customers
• Help others thrive - Be they colleagues, communities or customers, we champion ways to help others thrive
• Seek out different - We constantly look to innovate, challenge the status quo and defy barriers
• Be fearlessly optimistic - We bring unwavering positivity to any challenge as we know it will drive meaningful change

Job Description
About the opportunity..
We are seeking an Account Executive (AE) to join the team, in Melbourne or Auckland. As an Account Executive, you will represent the entire range of ELMO products, ensuring client needs and expectations are met, and the client is recognising value from the ELMO solution.
The Account Executive will work in close partnership with the Regional Account Director and participate in active account planning throughout the financial year, new revenue opportunities as well as be responsible for an individual portfolio of 60-80 clients.
Responsibilities:

• Meet targets for profitable sales volume and engage customers proactively.
• Build relationships with key customer contacts, optimising resources for client solutions.
• Assist in effective client solution consultation and collaborate on renewals and value-add.
• Increase product coverage and enhance customer satisfaction.
• Collaborate with the Account Management Team on acquisition strategies and Salesforce and Gong management.
• Articulate ELMO's offerings for various audiences internally and externally, collaborating closely with Marketing.
• Work collaboratively with Solutions Consultants on new module demonstration

Desired Skills and Experience

• Minimum 1-3 years B2B customer facing experience
• Excellent listening, negotiation, and presentation skill
• Excellent communication skills (both written and verbal) to suit a wide range of people and contexts to internal and external customer
• Proven ability to create, manage and prioritise multiple projects at a time while paying strict attention to detail
• Commercial awareness of business operations and upsell components to the sales lifecycle
• Both self-motivated and a team collaborator
• Knowledge of SaaS/HR Processes/HRIS highly desirable
• Previous use of Salesforce

ELMO Software Limited is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. Key to this role is an awareness of data privacy and security as you will be dealing with sensitive employee data in accordance with ELMO ISO 27001 Certified security policies.