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SalaryWe're on the lookout for a talented Account Manager to join our Client Relations team at Universities Admissions Centre (UAC), Australia’s largest tertiary admissions centre. This is a prime opportunity to contribute to the higher education sector during a significant growth period, playing a pivotal role in developing and maintaining relationships with our clients.
Our dynamic team at the UAC, lead the way in technology platforms and innovative solutions for the higher education sector. UAC's role is continuously evolving as we develop new products, explore new markets, and strategically realign to meet the future demands of our stakeholders.
Joining us means working in a supportive, team-based environment where collaboration and flexibility are key. You'll have endless opportunities to learn, grow, and contribute to our mission of providing equity of access to higher education.
ABOUT YOU
We are seeking an experienced Account Manager to play a pivotal role in nurturing long-term partnerships, expanding our service offerings within the sector, and ensuring a top-tier customer experience across all touchpoints.
As an Account Manager, your responsibilities are as follows::
- Build and maintain successful long-term relationships with new and existing clients of UAC.
- Develop and execute strategic accounts plans that deliver on key business initiatives.
- Renew/negotiate contracts in a timely manner and lead all contract discussions.
- Conduct regular business reviews and performance analyses for allocated accounts, providing valuable insights and recommendations
- Identify new business opportunities within existing accounts through consultation and showcasing the benefits of UAC’s suite of products.
- Act as the key point of contact for clients in your allocated portfolio, with timely responses to queries, addressing of any issues and communicating new initiatives.
- Oversee the co-ordination of relevant internal development projects and action assigned UAC key initiatives,
- Work collaboratively with internal teams to ensure the delivery of exceptional customer experience
- Oversee the delivery of new, or expanded services, ensuring the client’s needs and objectives are met,
- Use Data driven insights to measure success and drive continuous improvement
- Monitor market trends and developments, anticipating the evolving needs of clients and tailoring valued solutions.
- Undertake competitor analysis and align account strategies to ensure a competitive offering.
We value candidates who are adept at navigating complex partnerships and possess a keen sense for identifying and developing new business opportunities.
If you're ready to be a part of our Client Relations team and make a meaningful impact in higher education, we encourage you to apply.
WHAT’S IN IT FOR YOU?
At UAC, we are proud to offer an attractive employment package, including a competitive salary, salary packaging options, generous staff benefits, and a commitment to work/life balance through flexible working arrangements. Our hybrid working model allows for a mix of office-based and remote work, supported by a centrally located office, with convenient access to public transport.
This is more than just a job; it's a chance to make a substantial impact in the education sector, working alongside industry leaders on transformative projects. UAC is a place where your career can flourish, in an environment that fosters diversity and inclusion.
Remuneration: The salary range for this position is $131,395.68 - 148,188.69 (includes base salary plus 17% employer superannuation contribution and annual leave loading).
Join us on this exciting journey to shape the future of tertiary education in Australia and beyond. We're eager to welcome you to our team!
HOW TO APPLY
- Visit our website: https://www.uac.edu.au/about/working-at-uac
- Select the Account Manager position from the list of opportunities.
- Download the detailed information package for the Account Manager role.
- Follow the application instructions provided on our website.
- By applying, you agree to UAC's Privacy Policy for Job Applicants.
Questions?
Reach out to us via email at ****@uac.edu.au or call Noah Joyan on (02) 9752 0*** for more information.
