Account Manager (Heavy Machinery Attachments)

Impact Attachments delivers high quality attachments for heavy earth moving machinery to construction projects across Victoria. A greenfield business, Impact Attachments is seeking a motivated, professional and sales savvy Account Manager to manage its business relationships with existing customers and establish new business.

The purpose of the Account Manager is to drive business growth for the company to meet and exceed sales and revenue targets. This will be achieved through the development of an existing database as well as attracting new clients through networking contacts, new products, and new market segment opportunities.

KEY RESPONSIBILITIES INCLUDE:

• Develop a sound strategy for solid growth that focusses on financial gain and customer satisfaction.

• Maintain regular contact with our key and developing client base and projects both face to face and by phone, email to build and grow our hire revenue stream.

• Conduct research to identify new markets and opportunities.

• Arrange business meetings with prospective clients both by appointment and cold calling.

• Capture and share retail leads and opportunities for equipment our retail sales team.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers and projects.

• Provide backup support and assistance with the hire operation if and when required.

• Provide accurate and detailed reporting on activities

• Creating quotes and proposals for live opportunities which will include relentless, forensic follow-up.

ABOUT YOU:

You will be a dynamic and customer centric professional with a dynamic and positive attitude. Solutions minded and naturally collaborative your results driven working style will see you succeed in this role and drive growth for Impact Attachments while maintaining the existing exceptional levels of customer service already established by the business.

You will be able to demonstrate:

 3+ years’ experience in Business Development and account management.

 A strong track record of accepting personal responsibility and accountability for delivering to meet/exceed agreed targets.

 The ability to build and foster long term value-based relationships.

 Teh ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner

 A track record of handling and managing multiple client portfolios through a key account management approach.

 An understanding of the interface between Business Development and Operations and supporting the processes and systems to ensure a smooth customer experience and transition.

You will have

 A track record in new business development and turning opportunities into realities.

 A highly focused, self-motivated and with a strong sense of ownership and passion for outcome

 Experience working in a professional environment with systems, processes, values, ethics and able to manage weekly, monthly, and yearly budgets with KPI's

 The ability to establish, maintain and enhance positive internal and external relationships

 A team first approach and ability to add value based on experience within the team.

 Experience in training and mentoring emerging talent within the business.

Please submit your resume and a covering letter briefly outlining your experience regarding the above criteria or contact hr@pqrs,com,au for a copy of the position description for the role.