AddressPart of the CSR family our Interior Systems Business Unit consists of market leading brands such as BOSS Passive Fire, Bradford Insulation, Rockwool, Tenmat and many more. We manufacture and market a full range of products for residential and commercial applications.
As a critical member of our Sales team, you will play a key role as primary liaison between customers and CSR, establishing enduring and mutually advantageous connections with key stakeholders, while actively seeking out products and solutions that align seamlessly with the customer's requirements.
You will be required to travel around Auckland and Northland.
Key Responsibilities:
- Deliver exceptional customer service by leading and implementing effective relationship-building and communication strategies to understand customer needs and convey the value of the Potters product range.
- Cultivate and establish trust-based relationships with customers, ensuring respect and timely execution of tasks.
- Take the lead in coordinating with internal departments to ensure thorough comprehension, resolution, and satisfaction of customer requirements.
- Regularly conduct on-site visits to customers to identify and seize all opportunities for promoting the Potters product range.
- Establish a strong and proactive relationship with the Customer Services team to deliver an outstanding customer experience.
About You:
- Demonstrated 3 years of Building Industry experience in account management, exhibiting a comprehensive understanding of client relations and satisfaction.
- Proficient in utilizing and working with IT systems and tools to effectively manage and track customer interactions and data.
- Ideally have a tertiary qualification in Building and Construction, Business, Engineering or Architecture
- Strong verbal and written communication skills, enabling effective and persuasive interactions with clients and colleagues.
- Proficient in collecting, tracking, and analysing customer interactions through our CRM.
What's in for you?
- A rewarding career with on-the-job development opportunities within and across our brands.
- Solid career stability with a strong focus on professional development.
- Competitive remuneration package + TOT is on offer for this role.
Benefits:
CSR is an equal opportunity employer that is committed to diversity and inclusion, and we are dedicated to creating an inclusive workplace for our employees.
We offer flexible working arrangements which allows our employees to have a work-life balance.
Live, Work & Grow with CSR – will all you access to exclusive offers, discounts and family care.
Why CSR:
CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.
Our purpose is ‘Building solutions for a better future'. We have a forward momentum and we're on our way to bigger, better and aspirational outcomes for our employees, customers and communities in which we operate.
How to Apply:
If this role sounds like you and you're ready for you next career move, APPLY TODAY!
To find out more about us, visit www.csr.com.au
