Address
Form of work
SalaryAbout us
Plateau Food Distributors is proudly an Australian owned and Family run food wholesale business, servicing key accounts and independent restaurants, cafes and takeaway food places. We pride ourselves on offering outstanding customer service to our valued customer base and believe employee engagement and satisfaction is key to our success. This permanent, full-time position is based in our modern Silverwater offices, with off street parking available. As part of a small, genuinely integrated team, you have the opportunity to make a real impact and achieve job satisfaction working closely with all members of the team.
Qualifications & experience
- Proven experience in Accounts Receivable role, managing a database with a large volume of accounts with varied terms.
- Possess excellent Customer Service and Communication skills - verbal and written.
- Proficient in MS Excel - Medium skill level minimum.
- Strong attention to detail.
- Great time management and problem solving skills.
Tasks & responsibilities
- Manage the account application process including conducting credit checks and set up of new accounts in the company database.
- Daily allocation of customer payments including cash, electronic transfers, direct debit and credit card payments.
- Contact customers for overdue accounts, working with varied credit terms, managing the debt collection process via SMS, email and phone calls where necessary.
- Respond to AR queries in a professional and timely manner.
- Processing of miscellaneous invoices, credit notes and journals.
- Provide regular reports on the Accounts Receivable status to management.
- Provide back up support in customer service when required.
Benefits
- Staff discount on over 3500+ products
