AddressRedstone Group is a leading healthcare recruitment organisation dedicated to providing exceptional workforce solutions to our partners across Australia.
With a strong focus on customer satisfaction, we strive to maintain a healthy financial environment by ensuring timely collection of outstanding debts. As our business continues to grow, we are seeking a skilled and motivated Accounts Receivable Officer with expertise in debt management to join our dynamic finance team.
As an Accounts Receivable Officer with a focus on debt recovery, you will play a critical role in managing the company's outstanding invoices and ensuring the prompt collection of payments. Your primary responsibility will be to maintain strong relationships with customers, proactively identifying and resolving any issues or disputes that may hinder the timely payment of invoices. By utilising your excellent communication and negotiation skills, you will develop effective debt recovery strategies to minimise bad debt and maximize cash flow.
Responsibilities:
- Monitor and manage the Accounts Receivable portfolio, ensuring the timely collection of outstanding debts.
- Contact customers via phone, email, and other communication channels to address payment delays, resolve disputes, and negotiate payment plans
- Maintain accurate records of all debt recovery activities, including payment agreements, correspondence, and payment status updates
- Collaborate with internal teams, Accounts (internal and external) sales, customer service, and Directors, to resolve outstanding payment issues
- Identify and escalate potential bad debts to the management team, recommending appropriate actions for recovery
- Continuously improve debt recovery processes and procedures to enhance efficiency and effectiveness
- Proven work experience as an Accounts Receivable Officer or similar role, with a focus on debt recovery (B2B).
- In-depth knowledge of Accounts Receivable principles, debt collection laws, and best practices
- Strong negotiation, communication, and interpersonal skills
- Ability to handle difficult conversations with customers in a professional and empathetic manner
- Attention to detail and strong analytical skills to assess creditworthiness and identify potential risks
- Experience with Xero.
- Ability to work independently and collaboratively in a fast-paced environment
A terrific salary package and real progression on offer. Lot's of different options available in this ever growing space.
If you meet the criteria and would like to explore this further, please apply today for further information and a member of our team will be in touch.
Additional information
- Accounts Receivable Officer || An exciting new opportunity
- Leading Healthcare Service provider based in Sydney
- Fantastic Salary and career opportunities within this growing company
