Company DescriptionAbility Action Australia is a nationally registered therapy service provider in the NDIS.We offer Allied Health services and support in all states & are extremely proud to work with some of Australia's best qualified healthcare clinicians.
Job DescriptionWe are looking for a motivated team player who is passionate about customer service and building relationships. The ideal candidate will bring energy, enthusiasm and initiative with a drive to support their team and their career.The role will require you to provide administration support to our Occupational Therapists, Speech Pathologists, Psychologists, Behaviour Support Practitioners, Physiotherapists and Exercise Physiologists to deliver quality outcomes for our clients.
Role Responsibilities include:- General Administrative tasks including, emails, calls & reporting
- Booking clinician appointments
- Manage administrative tasks related to the coordination of NDIS plans, service agreements and funding.
- Liaising with both new and existing participants and families
- Developing and maintaining relationships with external stakeholders
- Updating participant information details within database
- Looking after compliance and documentation
We offer you:- Benefits – Professional Development allowance, staff referral scheme, Fitness Passport, purchase additional leave… just to name a few
- Excellent remuneration – Competitive salary + laptop + smartphone + salary packaging options
- A Great Team - extremely supportive Allied Health Team environment
- Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
- Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants
QualificationsAbout you:- You are empathetic and passionate about working with a vulnerable community
- High energy and a great work ethic
- You are customer focused with a dedication to providing excellence in service
- Previous experience in a customer service or administration focused role
- Ability to build relationships with internal and external stakeholders
- Exceptional time management skills
- Ability to work under pressure and meet strict deadlines
- Great customer service attitude
- Ability to take initiative and work within a supportive team environment
- Experience in the NDIS Disability sector is essential
Additional InformationClick on the Apply button OR call me - Renee Sinclair - on - OR email me via .If your resume is not quite up-to-date, you can add me on LinkedIn for a more informal conversation -You are welcome here.Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.We are happy to adjust our recruitment process to support accessibility needs.
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