Administration Assistant

We are currently seeking an enthusiastic and committed, customer service focused Administration Assistant to provide administrative support to the Brightwater at Home Team. 

This position is offered on a permanent full-time basis, working in our new state-of-the-art office in Inglewood.

Working within the CHSP (Commonwealth Home Support Program) team, you will have excellent organisational skills, attention to detail and the ability to manage competing deadlines to ensure all tasks are completed with both accuracy and efficiency.

Your duties will include (but not limited to):

• Updating client information in the My Aged Care provider portal.
• Provide excellence customer service and assist with resolving queries.
• Setting up and maintaining clients’ database.
• Support in submitting claims for services we provide to clients.
• Processing of invoices and associated package adjustments
• Assisting with any other administrative tasks as required

To be successful in this role you will have:

• Previous experience in an administration position.
• Experience with CHSP packages (highly desirable)
• Excellent computer skills with sound knowledge of Microsoft applications including Outlook, Word, Excel.
• Excellent written, verbal and interpersonal communication skills and the ability to liaise with diverse people in an informative, positive and customer-focused manner.
• Demonstrated ability to organise and prioritise tasks, work effectively under pressure, problem solve, and meet deadlines. 
• Previous experience in Carelink and E10 (desirable).
• Previous experience in Aged Care - Community based (desirable).
• Current WA Drivers Licence (desirable).
• A satisfactory National Police Clearance that is less than one year old
• Evidence of up-to-date flu vaccination

If this sounds like the right role for you, Brightwater offers:

• The ability to salary package up to $18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay
• 5 extra leave days each year
• Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers

If you are passionate about helping people pursue the dignity of independence and have a spirit that is caring, authentic, progressive, and courageous then please read the attached job description for more information on the role, including a full list of duties and selection criteria to address.

Applications should be submitted through Brightwater’s online portal by COB 16 April 2024  however shortlisting will begin immediately, and Brightwater reserves the right to close this advert before this date.

For confidential enquiries, please phone Helen, Recruitment Officer on 0437 624 760.

Brightwater. We see what others don’t.