Your main duties will include:
- Processing all sales documentation including quotes to sales orders and Progress Payment Invoicing as per company procedures.
- Ensuring Sales documentation is completed accurately following company specifications and procedures and is processed promptly.
- Processing of all order amendments or changes.
- Educating customers on how to complete sales paperwork and the requirements at each stage in the tank life cycle.
- Liaising with customers on questions or queries regarding the sales paperwork or general enquiries.
- Completing all paperwork follow ups with customers to ensure prompt processing of orders.
- Be a point of contact for incoming calls to the Hazelmere office and distribute those calls appropriately.
- Liaising with scheduling and production teams to ensure production timetables and lead times are current.
- Aiding with general admin duties across the business when reasonably required.
- Maintaining correct records as per company requirements.
- Participating in Production, Toolbox and all employee meetings where needed.
- Participating in continuous improvement activities to check, evaluate and develop performance.
- Performing duties following relevant Occupational Health and Safety Legislation, Policies and Procedures including hazard and risk analysis, management and reporting.
- Performing duties following Kingspan department specific Policies, Procedures and Working Instructions.
- Reporting to supervisors as per company specifications as outlined above.
- Ensuring all required training and certification stays current.
The ideal candidate would be someone with:
- Great attention to details
- Good understanding of MS Office and excellent computer skills
- Exceptional phone manners
- Great work ethic and a " team player" mentality
What’s in it for you
- Great benefits including employee shopping discounts
- Monthly site BBQ
- Employee reward and recognition program
- Company uniform
- Paid parental leave
- Employee Assistance Program
About Us
Kingspan Water & Energy Pty Limited continues to be Australia's market leader in water storage, rainwater harvesting, wastewater treatment and portable energy storage solutions. Kingspan manufactures, delivers and installs custom-made steel rainwater harvesting tanks to residential, commercial and rural clients.
In Australia, we have sites in Sydney, Melbourne, Deniliquin, Brisbane and Perth and deliver and/or install tanks nationwide. We are part of the Kingspan Group, a global leader in high-performance insulation and building products. We help our customers and employees to make a difference in tackling climate change.
The recruitment process
Will be initially interviewing shortlisted candidates via Teams videoconference.
Shortlisted applicants will be required to:
- be eligible to live and work in Australia legally
- undertake a pre-employment urine drug and alcohol test
- undertake a pre-employment medical assessment relative to their position
Due to the large number of applications expected, only candidates who are shortlisted will be contacted directly by our People & Culture team. We thank everyone in advance for applying.
For more information about Kingspan, please visit our website: https://www.kingspan.com/au/en-au.
Kingspan encourages people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds, and people with disabilities.