AddressSydney CBD
- Become a part of a dynamic, collaborative team with excellent leadership
- 35 hour working week plus 17.5% annual leave loading
- Hybrid working environment, offering starting salary of $93,295 + super
About the Role
Support the development, implementation, and scale of the CTP Care Program. This role is responsible for the delivery of a range of administrative and coordination services to support the functions of CTP Care Operations Manager, the CTP Care frontline leadership team, and the wider CTP Care team.
Benefits
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- icare day – access to an extra day’s leave
- 17.5% annual leave loading
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program
Duties
It’s an exciting time at icare where no two days are the same; as an Administration Coordinator, CTP Care you will:
- Proactively support the administrative functions of the CTP Care Operations Manager including diary management and follow up actions as directed.
- Provide administration support to the CTP Care leadership and their teams including, but not limited to data entry, word processing, inbound/outbound calls management drafting correspondence, organise meetings, collect agenda items and record minutes, reports, and briefing notes.
- Regularly source and present data including through Qlik (data platform), for Team Leaders and CTP Care Operations Manager to support reporting for internal and external audiences as required.
- Organise and coordinate the onboarding of new staff, training, and other events and support activities for the broader CTP Care team.
- Develop and apply appropriate systems, procedures, and controls to assist the Operations Manager and Team Leaders to monitor and manage business activities including coordination of assurance and remediation activities and assist with those activities directly from time to time.
- Support CTP Care meetings with internal and external stakeholders by collating agenda items, ensuring actions are followed up and completed and completion of minutes.
Skills & Experience
- Significant experience providing business administration support in an insurance, disability, training, or health setting.
- Advanced experience using Microsoft office applications (particularly excel).
- Ability to manage multiple tasks and prioritise workload efficiently.
- Strong verbal and written communication skills for effective interaction with internal and external stakeholders.
- Ability to work well within a team and ability to work autonomously.
- Previous experience using IT database systems and Qlik is highly desirable.
Culture
We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.
About the Company
We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- icare operates a direct sourcing model so no agency introductions will be accepted
- We are a Circle Back Initiative Employer – we commit to respond to every applicant
- A talent pool may be created through this recruitment process.
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.
