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Form of workSeeking an energetic team player for the role of Admin & Customer Services Officer (Junior). Tired of working weekends or seeking work-life balance? If you thrive in lively environments, enjoy connecting with customers, and want to contribute to a thriving business's success, this role is perfect for you!
About us
Status Signs, a pinnacle of excellence and innovation and a distinguished leader among sign companies in the Cairns FNQ region!
Our comprehensive services encompass planning, concept design, manufacturing, engineering, electrical work, on-site coordination, and installation — This is your chance to utilise cutting-edge technology and tools within a dynamic work environment. Committed to fostering a professional yet family-friendly workplace. Come be a part of our dynamic team, where your career will flourish!
Tasks & responsibilities
- Provide exceptional customer service by responding to inquiries via phone, email, and in-person visits
- Assist customers with placing orders, providing product information, and resolving any issues or concerns in a timely manner
- Process orders accurately and efficiently using our internal systems
- Coordinate with the production team to ensure timely delivery of orders and manage customer expectations regarding timelines
- Perform general administrative tasks such as data entry, filing, and maintaining records
- Assist with invoicing, billing, and basic accounting tasks as needed
- Contribute to continuous improvement initiatives by identifying areas for process optimization and implementing solutions
Qualifications & experience
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with a customer-centric approach
- Ability to multitask and prioritize tasks in a busy environment
- Detail-oriented with a high level of accuracy in data entry and order processing
- Proficiency in Microsoft Office suite (Word, Excel, Outlook)
- Previous experience in customer service, administrative support, or a related field is a plus but not required.
What we can offer you!
- Flexible work arrangements
- Full-time position (Monday-Friday)
- Competitive salary and benefits – Wages will be negotiable dependant on experience.
- Professional growth and development
- Talented and supportive team
- Join a highly reputable and award-winning sign company, working with the latest technology and tools!
- Located close to town with ample parking.
Excited about the opportunity to shine with Status Signs? Hit that apply button or email your application to *****@statussigns.com.au.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
