The Administration Officer provides efficient and confidential administrative support to the Director, Executive Managers and broader Staff Support Services Unit (known as ‘Priority One’). The role is required to respond to enquiries from internal and external clients; maintain and update databases and other information systems; undertake record management duties; liaise with Peer Support Officers, Counsellors and clients; and provide support for the coordination and delivery of all administrative services within the unit.
We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:
- Demonstrated high level administrative skills with previous experience in administrative and/or executive support roles, including the ability to identify, analyse and resolve issues relating to administrative systems and processes through the application of innovative solutions.
- Demonstrated understanding, or the ability to rapidly acquire an understanding of the structure, functions and services of the QAS.
- Well-developed communication and interpersonal skills and the proven ability to build and maintain positive, productive relationships with internal and external stakeholders.
- Demonstrated high level attention to detail and the ability to plan and prioritise tasks to achieve required outcomes and meet deadlines.
- A highly motivated, energetic and proactive approach to work and a proven commitment to the provision of high quality customer service.
- Proven ability to work effectively both independently and as part of a collaborative, multidisciplinary team.
Applications to remain current for 12 months.