Administration Officer, Care & Protection / Family Law Practice

Full-Time | Parramatta, NSW | Permanent 

This is an Aboriginal/Torres Strait Islander identified position which is a genuine occupational qualification and is authorised under section 14(d) of the Anti-Discrimination Act 1977. 

Primary Purpose of the Role  

The primary responsibility of the Administration Officer, Care & Protection/Family Law Practice is to assist in the delivery of high-quality legal support services to Aboriginal and Torres Strait Islander clients.   

The position holder will be responsible for:  

• Input of data into CMS database.  
• Liaising with clients and professionals, including, Solicitors, Court Staff, Corrective Services, other staff members. 
• Manage the reception area. 
• Operate the office phone system as per daily phone roster between the hours of 9am-5pm. 
• Provide secretarial support services to Care & Protection/Family Law Solicitors.  

Why Join the ALS team? 
At the Aboriginal Legal Service (ALS) you can make an impact. You will join a strong movement fighting for social justice and equity for Aboriginal and Torres Strait Islander people, families and communities. 

Our focus is our people: the people we support and the people we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our people and appreciate the rich diversity of lived experiences, languages, and culture.  

Born out of a protest movement over 50 years ago, the ALS is an Aboriginal Community Controlled Organisation delivering high-quality, culturally safe legal and support services for Aboriginal and Torres Strait Islander people in NSW and the ACT. It’s an exciting time to be joining us. We recently received additional funding to deliver a range of new programs aimed at addressing systemic issues and driving structural reforms. This is creating significant opportunities for the ALS, our staff and communities.  

As well as the satisfaction of working in a job that really matters, we offer our staff benefits including: 

• Not-for-profit salary packaging to reduce your tax liability and maximise take-home pay 
• Annual leave loading of 17.5% 
• Career and professional development opportunities 
• Access to personal counselling for you and your family 
• Additional paid leave of up to 6 days per year, paid parental and study leave  
• Flexible work options – talk to us about how we can make this role work for you 
• Flexible work options 

About the Role 

The Administration Officer is part of the Care & Protection / Family Law Practice. 

The Administration Officer will be responsible for: 

• Manage the reception area and operate the office phone system as per daily phone roster between the hours of 9.00am to 5.00pm. 
• Provide secretarial support services to Care & Protection/Family Law Solicitors  
• Provide word processing support using Microsoft Office Systems, including correspondence, preparation of briefs, subpoenas, affidavits, and other legal documents.  
• Assist clients with non-court matters and referrals. 
• Maintain office standards for timeliness in the management of client matters.  
• Demonstrate continuing respect and support for Aboriginal and Torres Strait Islander cultural practices in dealing with clients, their families, communities, and staff; as an employee of the ALS, continue to learn about the customs and history of local Aboriginal and Torres Strait Islander people.  
• Adhere to ALS’s Equal Employment Opportunity (EEO) and Work Health and Safety (WHS) policies, work practices and rules.   

About You 

We’re looking for someone who brings: 

• Identifies as Aboriginal and/or Torres Strait Islander. 
• Proven computer systems skills including Microsoft Word, Excel, Access, and Outlook and typing skills. 
• Excellent phone manner and culturally appropriate communication skills when speaking with clients. 
• Demonstrated organisational and time management skills and the ability to multi-task.  
• Ability to maintain a high level of confidentiality and work independently in a team environment with limited supervision.

Pre-Employment Requirements: 
ALS is committed to implementing safe recruitment practices. Your application may be subject to pre-employment checks such as reference checks, Working with Children (NSW) or Working with Vulnerable People (ACT) check, Right to work in Australia, COVID-19 vaccinations and National Police History check. 

How to Apply: 

Please click apply now. Before you begin, make sure you have an up-to-date CV and cover letter outlining your suitability for the role. 

If you have questions about this role, please email *******@alsnswact.org.au

Closure Date: 11:59pm, 2 February 2024

Please apply promptly, as we may shortlist and commence interviews within the advertising period