Administration Officer

Ace Plus is seeking an experienced administrator to join our operations team in our Maylands office on a full-time permanent basis.

This role will suit an all-rounder administrator who is looking to upskill into project admin.

What you’ll be doing at Ace:

In this role, you will be responsible for managing our client portals and providing all-rounder administrative support to the operations team in relation to work orders, projects, reporting, EOM and invoicing. 

What a typical day in this role might look like:

• Client portal management 
• Client invoice upload and management 
• Ensuring client KPI’s are met 
• Managing extensions, PO’s and cost variations
• Management of monthly PPM from scheduling to EOM
• Accounts administration including invoicing
• Liaising with the Finance team regarding aged receivables 
• End of month preparation for major clients
• Providing administrative support for project start-ups and handovers
• Creating jobs in SimPRO and scheduling trades within timeframes
• Booking of accommodation and flights
• Managing contract and subcontractor compliance
• Ensuring contractual prestart requirements are complete
• Compiling client O&M (Operation & Maintenance Manuals) for handover
• Assisting with the roll out of Safety Minder 
• Effective filing of contract and project documentation 
• Liaising with supervisors to chase up outstanding quotes/work orders
• Dealing with client queries and complaints through to resolution
• Liaising with clients regarding urgent or pending work orders
• Assisting the scheduling and operations team as required

What we offer:

• Attractive above-market salary package
• Monday-Friday, flexible full-time hours
• Free on-site parking
• On-the-job training & mentoring 
• Friendly, supportive team
• Regular social events 
• Quarterly office team building days
• Monthly reward & recognition bonus
• Employee referral program

What you'll bring to our team:

• Minimum 3 years experience in a senior administration role
• Previous knowledge of business systems and portals essential
• Previous project admin experience in the building industry will be highly regarded
• Experience actioning high volume calls/emails
• Sound MS Office knowledge (Excel)
• Ability to work in a fast paced environment
• Friendly, outgoing personality with a passion for project delivery
• Advanced communication skills across all levels
• Ability to prioritise tasks and take initiative
• Strong attention to detail and accuracy
• Ability to work cooperatively in a team to achieve outcomes

How to apply:

Click “Apply” and submit your latest CV and a cover letter demonstrating your senior admin or project admin experience.

To learn more about us, call 08 9272 1*** or visit https://aceplus.com.au/.

Please note: Shortlisting and interviewing will begin immediately. We reserve the right to close the position without notice. 

Ace Plus is an Equal Employment Opportunity Employer. We encourage candidates of all ages and backgrounds to apply. 

Originally established in 1962, Ace now has over 140 employees across multiple trades. We're proud to have trained and mentored hundreds of employees to become professionals that continue to shape our industry.