Administration Officer / Paralegal - Pool Recruitment

PSCA 2022, General Division Level 2, up to $75,516 gross per annum + super + benefitsThis Pool Recruitment process will be used to fill permanent, fixed term, full time and part time vacancies that may arise over a period of 12 months from the date of finalisation of the recruitment process. Fixed term appointments may be made with the possibility of extension/s (up to two years total appointment) and/or permanency (to occur within two years of appointment).Legal Aid WA seeks candidates interested in applying for entry into an Administration Officer / Paralegal Pool for positions which may become available during the next 12 months across the agency. This Pool Recruitment process will be used to fill permanent, fixed term, full-time and part-time vacanciesAre you passionate about social justice? Are you resilient and able to work under pressure? Do you pride yourself on your high standards of customer service? Legal Aid WA is looking for people that are enthusiastic, with a desire to assist and empower those in need. This is a unique opportunity to contribute to meaningful work across various legal areas, making a real difference to the lives of people in our communities.About the roleIn this role, you will have substantial contact with clients, providing legal information and referrals where appropriate, as well as undertaking a broad range of administrative duties, including but not limited to:- Managing incoming calls and emails
- Scheduling appointments
- Completing Legal Aid application forms
- Liaising with internal and external stakeholders
- Data entry and assisting with record keeping
- Providing administrative support to lawyers, including some paralegal tasksAbout YouWe are seeking candidates who are enthusiastic with well-developed communication and interpersonal skills, who feel comfortable working with people over the telephone and in person. To be successful in the roles, you will have:- Strong computer skills
- Excellent communication skills
- The ability to manage workloads and competing priorities
- Experience working in a team with the ability to contribute positively to that team
- A good working knowledge of court processes, Legal Aid services, and other community-based support and advice servicesAbout us and what we can offer youWe offer a strong team working environment, the satisfaction of adding value to the community, and a range of benefits in line with business requirements, which may include professional development opportunities, flexible working and leave arrangements, including opportunities to purchase leave, and a range of health and wellbeing initiatives. to learn more about the benefits we offer employees.Legal Aid WA is an independent statutory authority funded by the State Government and Commonwealth Governments. We provide over 100,000 legal services to clients each year in the areas of criminal, family and civil law across Western Australia.Legal Aid WA is a provider of customer centred services and fosters a culture of inclusion. We appreciate differing viewpoints and cultural diversity and value all perspectives as we strive for excellent customer service through process improvements and innovation.Further informationPlease visit to find out more about us.Download the attached Job Description Form for more information about the role. We recommend you review our guide on , including eligibility, preparing your application and the selection process, prior to submitting your application.If you would like to talk to someone about the job, please contact Leah McKenzie, Coordinator on Tel: (08) 9261 6510 or emailFor First Nations specific information regarding working at Legal Aid WA, including our First Nations Staff Network, please visit .If you are a First Nations person who would like assistance with your application, please contact online or call them on 13 64 64.AssessmentThe attached Job Description Form (JDF) provides an overview of the role, along with the selection criteria against which you will be assessed throughout the selection process. Alignment with Legal Aid’s values will also be considered in the panel’s assessment of candidates. Please take time to familiarise yourself with the role prior to applying.Interviews will be scheduled from the 15 April 2024.How to Apply – please read the instructions carefullyApplications are made online and include the following:

• Completion of an online application which includes the following job specific question (max. 300 words): Provide a brief summary of your administrative experience, highlighting your skills and how they align with the role. Additionally, explain your interest in applying and how your values align with our commitment to social justice.
• Upload a comprehensive CV (max. 5 pages) that showcases your talents, experience and key achievements relevant to the role.

Written communication skills and minimum experience required for the role will be assessed by the panel at application stage.We recommend you review our guide on , including eligibility, preparing your application and the selection process, prior to submitting your application.Click the “Apply for Job” button at bottom of this page to submit your application.APPLICATIONS WILL ONLY BE ACCEPTED VIA .Please allow enough time to submit your application, as late applications will not be accepted.Failure to submit the required information may result in the selection panel being unable to fully assess your application.If you experience technical difficulties submitting your application online, contact the RAMS Helpdesk on 1300 733 056 and quote recruitment ID number 886100.Substantive EqualityLegal Aid Western Australia is an equal opportunity employer, we recognise the value that people of diverse backgrounds bring to the workforce. We are committed to improving employment opportunities and outcomes through the recruitment, development and retention of people from all diverse backgrounds. Suitable Australian First Nations applicants may be given priority consideration over other applicants to achieve our vision of widening access to justice in a culturally safe and inclusive environment.People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace. If you require adjustments to submit your application, please contact Janice Green on tel (08) 6373 5297 or emailPool conditionsAs this is a pool, vacancies will be offered on a full-time or part-time permanent or fixed-term basis. This selection process may also be used to fill other similar vacancies throughout our organisation that arise within the term of the pool. It is important to note that appointment to the pool is not a guarantee that you will be offered a term of employment.Appointment to all positions at Legal Aid WA is subject to a satisfactory national criminal history check, integrity and conflict checks, and 100-point identification check.ATTACHMENTS:
-You can view and print these PDF attachments by downloading .WORK TYPE:
Permanent - Part Time, Permanent - Full Time, Fixed Term - Part Time, Fixed Term - Full Time