AddressAdministration Officer
- Fire Protection Industry
- General Administrative Duties
- Competitive Remuneration Package
FCF is an industry leader in providing essential fire safety & training services, electrical services and building compliance requirements to our customers Australia wide.
We are looking for an Administration Officer/Service Coordinator to join our fast paced, dynamic team to provide general support and administrative assistance to our Territory Managers & Field Technicians.
FCF is a company that is fair and cares about its employees & families. We instill our core values in our team to ensure we have the right people on board who work together to achieve our company goals. We are a small tight knit family run company looking to add to our growing team.
To be considered for this role it is ESSENTIAL that you have -
- Experience in an administrative role and prior experience in trade sector administration
- Organised, Self-motivated, able to work autonomously or in a team
- Good problem solving skills
- Previous experience with SimPro/Uptick software or similar systems will be highly regarded
- Have drive to achieve company KPI's & targets
- Good Communication skills, both written and verbal
- Strong Customer Service focus and flexible attitude
Role Description
In the position of service coordinator/administration officer, your duties will involve:
- Aiding in arranging service and maintenance assignments through Uptick/SimPro.
- Producing and distributing Work Orders to subcontractors and Purchase Orders to wholesalers.
- Maintaining clients updated on task advancement and arranging access for technicians.
- Managing invoicing for finalised tasks.
- Liaising with territory manager and preparing estimates for supplementary tasks when necessary.
- Addressing service call inquiries by generating, coordinating, and invoicing as appropriate.
- Completing various administrative tasks as assigned.
- Delivering exceptional client support via phone and email interactions.
The role is full time with a competitive remuneration package on offer.
If you have all the above qualities, please apply with a Cover Letter & Resume.
All applications will be Confidential.
Thank you for your interest - Only shortlisted candidates will be contacted.
Only those applicants who have the right to work, and are currently residing in Australia will be considered.
