AddressOnCore Nutrition is a dynamic team of Dietitians with particular specialty in eating disorders, mental health, cancer care, and a range of other chronic conditions. Our mission is to support and nurture individuals and groups through inclusive, holistic, evidence-based and personalised nutrition and health care.
Our team of Accredited Practising Dietitians operates predominantly out our main clinic site in Caulfield South, as Windsor and via Telehealth.
We are incredibly proud to have been recognised as an industry leader by national organisations and to be involved in education, research and national frameworks to support improved patient care nationwide.
About the roleOnCore Nutrition is seeking an enthusiastic, compassionate and organised individual to join our passionate team to provide administrative support for our nutrition services. This is a part time role (0.4-0.5 EFT, 16-19hrs per week, Mondays and Fridays essential) predominantly out of our Caulfield South clinic.
You’ll have the important role of being the first point of contact for all clients who visit our clinic and who contact us to explore our nutrition services.
Key responsibilities include:
- Managing incoming phone calls and email enquiries
- Handling booking requests and service enquiries
- Triaging appointments and managing booking adjustments
- Greeting and welcoming patients and clients
- Managing payments, invoicing, billing, third party funding (including Medicare)
- Basic account and invoice management
- Use of client management software
- Assisting with electronic direct mail (EDM) and social media communication
The working location will be OnCore Nutrition in Caulfield South, which is located closeby to cafes, parks, public transport and ample parking.
About youYou’re compassionate, efficient, confident with technology and new systems, highly organised and looking for a part time position that contributes to the health and wellbeing of the community. You’re keen to find fulfilment in a part time role within a small, warm, supportive and energetic team.
Key requirements include
- High level communication skills
- Proficiency in Microsoft Office, Google Suite, confidence in learning new IT platforms
- Experience with Nookal client management software, Medipass/Tyro, HICAPS, Xero accounting software desirable (not essential)
- Your own computer/laptop
- Being a self-motivated individual with a can-do attitude!
Submit your CV and cover letter along with your answers to the below questions via Seek.
Questions:
- Do you have customer service experience?
- Do you have reception/administration experience?
- Have you worked in healthcare previously?
- Can you commit to working Mondays and Fridays 8:45am - 5:15pm in Caulfield South with possible additional hours from home?
- Do you have your own computer/laptop?
- Do you have experience with Nookal client management software, Medipass/Tyro, HICAPS, Xero accounting software (not essential)?
Contact:
Lauren Atkins, Nicki Grillo and Elise Den
Ph: 0435 464 ***
Email: *************@oncorenutrition.com
Website: http://www.oncorenutrition.com/
Podcast: http://oncorenutrition.com/podcast/
Instagram: @OnCoreNutrition
Facebook: https://www.facebook.com/OnCoreNutrition/
LinkedIn: OnCore Nutrition
Twitter: @NutritionOncore
