The Administration Support Officer forms part of the Election Manager Support Officer (EMSO) Support Centre. The Support Centre consists of 12 Election Manager Support Officers who provide support to Election Managers across 93 council areas/regions.
The Support Centre provides a high level of customer service for Election Managers across the state and in remote locations. This support is provided by phone, email, and webinars.
About the role:
- 5 month contract starting January 3rd until May 31st
- Full time office-based position in Sydney CBD, 231 Elizabeth St
- $32.69 per hour + Super
- Candidates must be enrolled on the electoral roll to be considered for this position
- Candidates must be double vaccinated and willing to obtain a national police check
- Candidates will need to sign a Political Neutrality Document before starting in the role
- Data entry into Finance and other related systems
- Respond to telephone enquiries from Election Managers
- Provide administration support to the EMSO Support Centre
- Maintain records and other documentation in a timely and efficient manner
- Maintain confidentiality of personal data and information
- Escalate issues to Team Leader as appropriate
- Provide support to the staffing helpdesk, as necessary.
- Demonstrated ability to understand and communicate information in a clear, accurate and respectful manner to people of diverse backgrounds.
- Experience in an administrative role.
- Previous experience within a local, State or Federal government desirable.
- Strong customer service skills.
- Understanding of basic accounting/bookkeeping principles.
- Ability to work and build relationships in a team environment with a high level of professionalism.
- Strong computer skills in the use of MS Office, including Excel, Outlook and Word.
- Ability to manage own workload, whilst managing competing priorities by showing strong organisational skills.
- Political neutrality with no affiliation to political parties or lobbyists/third party campaigners.