Address The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. Our purpose is 'great care every day'.
About your opportunity:
The Mental Health Service Group is currently seeking to recruit 2 Administration Officers to their team on a casual basis.
To be a member of the administrative team within the Mental Health Service Groups and to specifically provide secretarial and administrative duties to support the various teams including front line customer service. The incumbent is responsible and accountable for providing an administrative service to multidisciplinary teams.
All employees of the Mental Health Service Group may be required to work in other areas of the service.
Casual rates of $46.35 - $51.54 p.h.
The ideal applicant will be someone who has proven ability and can demonstrate the following:
Advanced customer service experience relevant to the public health setting including the demonstration of patience, understanding, confidentiality and a positive approach that includes the ability to deescalate difficult situations.
High level written, verbal and interpersonal skills to effectively liaise with internal and external customers and stakeholders at various levels.
Highly accurate utilisation of Microsoft Office 365 suite and corporate/patient information systems and databases which includes the ability to retrieve and interpret performance information.
Demonstrated ability to read, interpret and apply standards, policies and procedures relevant to role to deliver patient and corporate outcomes that contribute to the achievement of organisational goals.
Proven ability to work effectively as an individual with limited supervision or collaboratively within a multidisciplinary team, establishing work priorities, meeting deadlines, coordinating tasks and workflow and adapting as required to meet the needs of a changing work environment.
Knowledge and understanding of the relevance and application of values-based workplace behaviours and attributes.
Demonstrated awareness of, and ability to actively and effectively participate in a working environment supporting contemporary human resource practices including workplace health and safety, employment equity and anti-discrimination, ethical behaviour and continuous improvement.
Requirements:
This is a Vaccine Preventable Diseases (VPD) risk role: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, and Pertussis.
Possession of class C drivers' licence.
Pre-employment checks will be conducted.
Please refer to the Role Description for further details.
Why make the change?
With over 300 days of sunshine a year Townsville is the largest centre in Northern Australia, offering a laid back tropical lifestyle and is the gateway to the world famous Great Barrier Reef, stunning beaches, rainforests and the Outback. A vibrant, dynamic city, Townsville offers the perfect balance between spectacular natural attractions without sacrificing the benefits of a metropolitan city. No matter your lifestyle, Townsville offers families, couples and friends a place to call home.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
