Address Job Description
Location: Melbourne | CBD
Job type: Ongoing - full time or part time
Organisation: Peter MacCallum Cancer Centre
Salary: $74,000 - $81,000
Occupation: Administration/Secretarial
Reference: 3745
At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.
YOUR ROLE IN OUR FUTURE
Specialist ClinicsTeam Lead
Ongoing, Full-Time Role
The Specialist ClinicsTeam Lead provides leadership and direct supervisory oversight of the administrative team responsible for supporting Peter Macs Specialist Clinics.
This role involves:
Delivering the highest standards of customer service and patient support, and leads others to demonstrate the same standard
Allocation of efficient and effective staff resources through the preparation and execution of the roster and leave management
Performance management and annual performance appraisals for the Specialist Clinics administrative team
Provide expertise in systems, reporting and administrative processes, including those relating to patient registrations, referrals, appointments and revenue management
Facilitate ongoing training, education and support to the team with a focus on quality, data integrity and process improvement.
Participate as a member of the Specialist Clinics leadership team, facilitating improvement and change initiatives
Oversee Specialist Clinics template management for clinics in 2C and 2D including the completion of commissioning and decommissioning.
Recruitment, selection and effective onboarding of administrative team
Respond to patient and/or staff queries in a timely and respectful manner
Ensure phone and email enquiries are triaged to the correct destination
Full Time, Ongoing role encompassing 80 hours of work fortnightly with 1 ADO per month, reporting to the Specialist Clinics & Outpatient Pathology Administration Manager.
Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.
For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position summary. Alternatively, please contact us using the information below for a confidential discussion.
Hiring Manager: Megan Gifford, Specialist Clinics & Outpatient Pathology Administration Manager
Contact Number: 0447 008 328
Email: Megan.Gifford@petermac.org
Applications Close: 11:59pm Monday 19th February 2024.
For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.
Peter Mac requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to discuss this requirement.
WHY WORK FOR PETER MAC
Peter Mac offer a range of benefits which support our people both personally and professionally.
Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.
