AddressAdministrative Assistant - Part time
Are you a customer service-oriented individual with a knack for organization, front-facing communication and problem-solving? Do you have experience working with large client databases, management of online webinars, and are willing to travel occasionally for work? We are currently looking for a proactive and experienced Administrative Assistant to join our team.
About Aust Wide Tax & Payroll
We are a small team with a large impact, having provided regular training to over 150,000 payroll staff since 1991. With our highly experienced presenters and committed support team, we are the leading authority in Australian taxation and payroll training, with a steadfast commitment to clarity as our guiding principle.
Our services include expert, up-to-date training across Australia, both online and in-person. Our comprehensive support extends beyond training, with ongoing assistance through our helpdesk, detailed training manuals, and informative newsletters.
Job Description:
- Provide administrative support to various staff and clients, including allocating help-desk queries to senior staff members, management of travel schedules and other office tasks such as filing, mailing and printing.
- Handle customer inquiries with professionalism and efficiency
- Utilize Salesforce CRM to manage to our extensive client database, including bookings for our training, email marketing blasts, and tracking of client queries.
- Set up and manage online webinars, including pre-and-post client communications.
- Liaise with event managers at various venues to book, plan and coordinate in-person seminars across Australia.
- Have ability to travel up to 2 days a month for work-related tasks
Qualifications:
- Previous experience as an Administrative Assistant or in a similar role
- Strong problem-solving skills and ability to think on your feet
- Excellent communication and interpersonal skills
- Detail-oriented and organized
- Willingness to travel occasionally for work-related purposes
- Experience with using Microsoft Office 365 an advantage
- Proficiency in the Salesforce ecosystem and other relevant software an advantage
- Experience with setting up and managing online webinars an advantage
- Event coordination and planning experience an advantage
- Training can be provided for the right candidate who does not fulfil all of the above requirements
If you are a quick thinker, adaptable, and eager to take on new challenges in a highly supportive team, we encourage you to apply. Please submit your resume along with a cover letter highlighting your relevant experience for this role.
Equal Opportunity Statement: We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
