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Form of workExciting Opportunity for Administrative Coordinator Role in a Renowned GECA certified Company.
Exciting Opportunity for Administrative Coordinator Role in a Renowned GECA certified Company located in Artarmon, NSWWhy join our client?
• Prime location in Hotham Parade, Artarmon, NSW.
• Join a collaborative team dedicated to growth in a positive workplace culture.
• Opportunities for professional development and advancement.
• Competitive salary and benefits package.
• A supportive and inclusive work environment.
About the Client:
Staff X is currently partnering with an esteemed Australian Owned Family Business. This company stands out as one of the pioneers in Australia, with over 80% of our products certified by GECA. They specialise in supplying ergonomic office furniture to government and corporate organisations, providing a comprehensive solution for office fit-outs, and creating active workspaces.
Their services extend to supplying under various government contracts, including those with the Defence Force and through
Smart Buy.
The role:
As an Administrative Coordinator, you'll play a pivotal role in synchronizing the entire sales process. Collaborating closely with the sales, operations, and logistics teams, your objective will be to ensure an outstanding customer experience. Understanding the company's short and long-term strategic goals, as it will enable you to actively contribute to fostering enduring customer relationships. With a steadfast commitment to excellence, you'll consistently strive to provide exceptional service, reflecting the company's dedication to customer satisfaction and success within the Australian market.
Key Responsibilities:
• Promptly and professionally answer phone calls.
• Submit accurate weekly progress reports.
• Maintain control of sales-level tasks until invoice payment.
• Provide rapid responses to delivery and order inquiries, nurturing client relationships.
• Place supplier orders and coordinate updates.
• Accurately manage data in CRM or sales system.
• Forecast and ensure team meets delivery targets, tracking progress.
• Support team in representing the company effectively.
• Train and mentor staff for best practices.
• Develop comprehensive understanding of company personnel and capabilities.
• Align with company goals to enhance performance.
• Adhere strictly to systems, protocols, and procedures.
• Assist team and management with various duties for exceptional client service.
• Manage client expectations throughout sales cycle, offering exceptional service.
• Respond promptly to client inquiries, maintaining transparency.
• Conduct all customer interactions in line with company standards.
• Communicate effectively with internal and external stakeholders.
• Support staff with compliance and safety issues.
• Report safety concerns and uphold safe work practices.
Key Requirements:
• Minimum 2 years’ experience in an office environment
• Proficient computer skills
• Excellent communication and time management abilities.
• Strong presentation skills.
• Prior experience in Customer Service
• Familiarity with operations and logistics
• Basic knowledge and interest in commercial sales
• Understanding of the office furniture industry
• Demonstrate effective communication.
• Exhibits a strong work ethic and pride in personal presentation.
• Commands respect and communicates instruction clearly.
• Displays initiative and proactive behavior.
• Capable of handling multiple tasks and meeting deadlines.
• Possesses well-developed time management skills.
If you feel you're a good fit for the job and share our client's company goals and values, please click Apply or get in touch with us by sending your resume to maisie@staffx.com.au
We are looking forward to connecting with you!
