Administrative Support Officer

Sydney Based | Full time Permanent | Onsite

Please Note: Only Australian citizens, permanent residents or New Zealand citizens will be considered.

About the Company

LegalStream is an Australian-owned and operated company with a local expert staff and no offshore operations. Our services include end-to-end mortgage processing, mortgage recovery, and property presenting for lenders and their customers, as well as support services to solicitors and mortgage brokers across Australia. We value our people and take pride in our teams being able to be flexible and adapt to any problem, seeing challenges rather than obstacles.

If you are looking to kickstart your career in administration or are an experienced admin clerk looking for an opportunity to grow and develop, this is for you.

Key Responsibilities

• Handling inbound calls from Brokers, Solicitors and other parties
• Looking up information and reading notes on the system to assist clients with their queries. E.g.: settlements related requests 
• Communicating via email and phone to key stakeholders
• Keeping relevant business records and information updated on the system
• General administration and support duties

Qualifications and Experience

• Strong organizational skills, ability to prioritize and multi-task
• Attention to detail
• Good computer literacy and MS Office skills
• Excellent telephone manner and communication skills
• Highly developed customer service skills
• Ability to work to tight deadlines in a fast-paced environment
• Team player
• Polished, well-groomed and professional

Benefits

• Stable and growing company
• Convenient CBD location close to public transport
• Support to learn and develop
• Professional and supportive team
• Regular social events organized by our social committee
• Excellent company culture with a friendly working environment

HOW TO APPLY

Please apply online with a resume and cover letter outlining your suitability for the role. 

Due to the expected volume of applicants, regretfully only successful candidates will be contacted.