Provide administration and customer support within the Queensland distribution centre, ensuring attention to detail and effective communication internally and externally.
The role:
- Provide administrative support to the operation of the Distribution Centre.
- Assist customers with the return of products, communicating over the phone and email.
- Ensuring all records and paperwork are up to date.
- Manage Consumer Replacement Authorities, Pro-rata Replacement Authorities and Retailer generated ARP’s including collection, processing, maintenance, record keeping and reporting.
- Organise and coordinate transport for the return of items, including communicating with truck drivers and retailers.
- Coordinating with service agents.
- Asses returned items to determine the journey of the product.
- Assist as required with Branch Administration, and Inventory Control.
- Ensuring the site is safe and completing hazard reporting when required.
Key Requirements:
- Strong communication skills.
- Good attention to detail/record keeping skills.
- Good phone manner.
- Can work autonomously.
Please apply online to register your interest. If you require more information outside of this advertisement, you can contact Samantha Dolton at ********@conceptrs.com.au. Please be aware only shortlisted candidates will be contacted.
Concept Recruitment Specialists strive to be a diverse and inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability