Administrator

• Join a global organisation with flexible working policy
• Career opportunities in the insurance industry
• Excellent training and team environment

We are currently looking for experienced staff in administration and financial services to assist our Client Relation Managers and Client Executives to achieve the best broking services to our clients across the management of the life cycle of an insurance policy process. The role will be part of our Aon Client Services team (ACS) operating unit within Aon Australia and working with our global network.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

How this opportunity is different

You will be joining a newly put-together department named the Centre of Excellence (CoE). The CoE is a centralised support team for our Client Service Teams in Australia. Key Aspects of our team are as follows: 

• Continuing to evolve the delivery of best practice support and streamlined processes.
• Creating consistency and ongoing improvements in our client support services through the quality of our workflow.
• Creating greater efficiency and freeing capacity for our Client Service Teams by undertaking time consuming tasks.

What the day will look like

• Preparation of insurance policy process documentation E.g. Placing Slips, Renewal Reports, Client Contracts, Certificates of Currency.
• Compliance review of internal process.
• Accurately following workflows and completing works in set timeframes.
• Liaising with the Client Service Team with clear communication and within a timely manner.
• Checking emails regularly, actioning tasks where required.
• Accurately recording, updating and internal information databases.
• Attending meetings as directed.
• Attend and participate in all training sessions as directed.

Skills and experience that will lead to success

• Experience working in financial services, similar or transferrable skillset
• Proven administration ability
• Strong computer skills including usage of Office Word, Excel & Outlook
• Able to prioritise your day and workload with minimal supervision
• Strong attention to detail including spelling and grammar
• Ability to work in a fast-paced environment
• Initiative and problem-solving skills
• Analytical skillset would be highly regarded
• A wiliness to learn and want to help our team exceeded
• Comparable administration / customer service experience

If you think this role is the right fit for you, we invite you to apply. Let’s have a serious but informal chat about who you are and what drives you. We’d love to share our vision for the future of Insurance Broking operational services.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.