Admissions Officer - Ao3 - Gosford Hospital

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $33.30 - $34.33 per hour
Hours Per Week: 18
Requisition ID: REQ464206
This recruitment may be used to fill future positions via an eligibility list for permanent, full time, part time, temporary and casual positions.

• The Surgical Admissions role is a Monday to Sunday roster which includes Public Holidays.
• You will be on a set monthly roster rotating between four different roles within the team.
• 18 hours per week, shift times : 06.00 - 14.30 and 07.00 - 15.30.

What we Offer

• Work for the largest employer on the Central Coast
• Full-time employees receive an Additional Day Off (ADO) through our ADO policy.
• 17.5% Annual leave Loading where applicable
• Full Salary Packaging services are provided – which means you save more tax.
• Discounted Fitness Passport to balance your wellbeing.
• Professional Development through access to experienced and quality leadership.
• Social Club.
• Access to Wellbeing programs and support through our Employee Assistance Program.

About You

• You have strong customer services skills and experience with sound interpersonal, communications and conflict resolution skills.
• You have experience working within a team and demonstrated organisational skills with the ability to complete tasks within a defined timeframe.
• You can exercise problem solving skills using reference to established methods and procedures, apply policy, legislation and processes to achieve workflow outcomes.

Where you will be working / What you'll be Doing

• The Surgical Admissions Department provides service to our patients on their booked admission to Gosford Hospital.
• Exceptional customer service and a collaborative approach to teamwork is a standard that is essential to this role.
• Promotes the use of private health insurance and the benefits of the revenue generated by providing services and equipment for inpatient units with effective questioning techniques.
• You will enjoy engaging with our patients, family, and community members daily both in the Surgical Admission Centre and within the Inpatient Units and have a suitable level of resilience when interviewing patients’ where it may be uncomfortable and/or distressing.
• Your administration skills will be of a high-level ensuring accuracy in a timely manner.
• Experience with computer software programs including MS Office is preferred.
• You will also need to ensure you follow policy on infection control by adhering to the appropriate Personal Protection Equipment for each patient you interview.
• The Surgical Admissions team are a small team, however, work very closely along side other Patient Services teams and internal stakeholders to provide the best for our patients and community.

As the leading healthcare provider in the region, Central Coast Local Health District is well known for its dedication to high quality patient care and community services. CCLHD provides the community of the Central Coast with a caring environment dedicated to improving the patient journey.
As an employer we offer our staff competitive benefits such as salary packaging, a monthly day off, paid maternity and parental leave, flexible work arrangements and professional development programs.
Child Safe Standard Commitment
Central Coast Local Health District is committed to ensuring child safety in all our health services, and hospitals in every ward, emergency department, waiting room, clinic as well as our online and virtual spaces. The Central Coast Local Health District has already taken significant steps to keep children safe, though more work needs to be done to ensure that child safety is embedded in all the care that we deliver and is across all systems, policies and processes. The Child Safe Standards provide a framework that outlines the essential elements of Child Safe organisations. Through the application of the Child Safe Standards our organisation will build a culture where abuse is prevented, responded to and reported. Child safety is everyone’s responsibility, and The Central Coast is committed to promoting the rights of children and young people and empowering and promoting their voices within the Central Coast. Standard 5; People working with children are suitable and supported.
Our commitment to Diversity and Inclusion
At Central Coast Local Health District, we are committed to creating a diverse, and inclusive environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply, please visit
Stepping Up Website
The ‘Stepping Up’ online resource aims to assist Aboriginal and Torres Strait Islander job applicants understand how to apply for roles within NSW Health by clarifying the recruitment and onboarding process.
For more information, please visit:
Please note that all NSW Health workers are now required to have received 2 doses of an approved COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to provide a record of your COVID-19 vaccination status if successful.
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For role related queries or questions contact Anne-Marie Wilson;
Phone : (02) 4320 3554
Email : Anne-Marie.Wilson@health.nsw.gov.au
Applications Close: Sunday, 11 February 2024 at 11.59pm.
You are encouraged to complete applications on a weekday where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.