After-Hours Support Worker

Why this role matters

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role

Alice Springs Mens Hostel supports the community with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services. The role of the After-Hours team is to ensure the safety and wellbeing of all clients and staff outside of business hours. The After-Hours team will operate in keeping with the Case Management Plan for each client and the policies and procedures of The Salvation Army.

This is a Permanent Part-Time Role (28 hours per week), based in Alice Springs NT. Salary and conditions are in accordance with SCHADS Award Level 3.

You will Successfully

• Ensure continuity of client care, progress and outcomes of case plans are monitored and clearly communicated to relevant staff for handover.
• Keep accurate, up to date client records and ensure data is maintained including administrative requirements.
• Establish effective work relationships and maintain regular communication with key staff, case managers, and other stakeholders.
• Monitor building activity and security via CCTV and proactively manage grounds while respecting the rights and privacy of residents and their visitors.
• Provide an immediate and appropriate response to incidents that impact on resident safety and security in accordance with site policies and procedure; including critical incidents and emergencies.
• Ensure that centre guidelines, policies and procedures are always adhered to, and any breaches are reported to Manager immediately.

You will have

• A Certificate III in Community Services or similar, or willingness to undertake.
• Demonstrated previous experience working in a similar role.
• Experience working with people who may not have English as a first language.
• An NT Working With Children Check (Ochre card) clearance (required prior to commencing).
• A Current NT Driver's Licence

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.