Allied Healthcare Receptionist/Administrator

🌟 Join Us as a Part-Time Receptionist at Our Allied Health Care Clinic 🌟

Are you a detail-oriented, organised individual with exceptional customer service skills? We have a fantastic contract position available at our allied health care clinic, starting from 24th June 2024 and ending on Monday 5th August 2024. 

For candidates who excel in their role and demonstrate exceptional performance during the contract period from 24th June 2024 to Monday 5th August 2024, there will be opportunities for continued employment with our clinic. We value dedication and talent, and we're excited to offer the potential for a long-term engagement based on your performance and contributions to our team.

MSK Therapy & Injury Management, a leading allied health clinic, is seeking a dedicated Part-Time Receptionist to join our team in Smeaton Grange, South-West Sydney. If you're a customer service superstar with a positive personality and a knack for effective communication, we want to hear from you.

About Us

At MSK Therapy & Injury Management, we're not just a clinic – we're a family. With a focus on holistic healthcare, our team provides Physiotherapy, Chiropractic, and Remedial Massage Therapy services. Our clinic is renowned for its fantastic work culture, collaborative environment, and unwavering commitment to exceptional customer service.

Why Choose Us?

🌈 Positive Atmosphere: At MSK Therapy, we believe that a warm smile and a friendly greeting can make a world of difference. Join a team that values your positivity and personable nature, creating an atmosphere of genuine care for both patients and colleagues.

📞 Top-Notch Communication Skills: Are you a natural communicator with a knack for engaging with people. Your excellent phone manners will play a pivotal role in ensuring our patients feel welcomed, informed, and valued right from the first hello.

🤝 Reliability Matters: We know that trust is the foundation of any great relationship. Your reliable and trustworthy character will be highly appreciated by both our team and our patients. Count on us to value your integrity and genuine approach.

🚀 Social Media Savvy: In today's digital world, a strong online presence is key. Your experience in social media platforms will be a valuable asset as we connect with our patients and community through various channels, spreading awareness about our services and events.

🏆 Above and Beyond: Our team takes pride in going above and beyond to enhance the clinic's culture and operations. If you share our dedication to making a positive impact, you'll find a welcoming home here, where your ideas and efforts will be recognised and celebrated.

💪 Ethic of Excellence: A strong work ethic is the cornerstone of our success. Your commitment to delivering your best every day will contribute to maintaining the high standards that define our clinic's services.

Key Responsibilities

As our Part-Time Receptionist, you will play a vital role in the smooth operation of our clinic. Your duties will include:

• Providing exceptional customer service to our clients, drawing from your minimum of 2 years customer service experience.
• Managing and responding to face-to-face, phone, and email inquiries courteously and professionally.
• Processing payments through various methods, including cash, HICAPS, EFTPOS, and Medicare.
• Issuing patient invoices and receipts, as well as handling bulk billing as required.
• Managing practitioner schedules and entering patient data through Cliniko, our Practice Management Software.
• Assisting practitioners with paperwork, letter writing, and meeting scheduling deadlines.
• Following up on appointment reminders and confirmations.
• Contributing to stock management to ensure clinic supplies are well-maintained.
• Account management
• Upholding clinic presentation, tidiness, and upkeep.
• Creating and editing social media content to enhance our online presence.
• Participating in marketing efforts to promote the clinic's mission and values.

Qualifications and Essential Skills

• Minimum of 2 years customer service experience.
• Excellent phone manner and professional communication skills.
• Effective time management with ability to prioritise and work under pressure.
• Strong work ethic and willingness to contribute beyond expectations.
• Growth mindset and positive attitude towards challenges.
• Friendly, and personable demeanour.
• Reliable, trustworthy, and genuine character.
• Proficiency in social media platforms is essential.
• Attention to detail and proactive problem-solving abilities.
• Proficient computer skills; experience with Cliniko, Medicare, and medical billing is advantageous.
• Exposure to the allied health care field is a plus.

Working Roster 

The ideal candidate will be available to work 35+ hours/week over the following days:

• Monday
• Tuesday
• Wednesday PM
• Thursday
• Friday AM

The above shifts will either be half or full day and are subject to change.

How to Apply

If you're ready to embark on a rewarding journey as an integral part of our clinic's growth and impact, send your cover letter and CV to *****@msktherapy.com.au. 

Join us at MSK Therapy & Injury Management and be part of a team that's dedicated to providing outstanding care, fostering positivity, and embracing professional development.

Application Deadline: 18th April 2024
Website: www.msktherapy.com.au
Follow Us: Instagram - msktherapyaus