Ambulance Transport Officer - Geraldton

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

With over 130 years of experience, the culture at St John WA is underpinned by a strong team spirit, camaraderie and the collaboration of employees and volunteers working together to change lives, while creating a powerful sense of belonging, where our people want to work.

This combined with over 2800 permanent team members, 6000 volunteer team members and annual revenues of $500 million, makes St John WA the industry leader in the provision of pre-hospital care and related products in Western Australia. Each year we attend in excess of 275,000 people across the state, treat 350,000 patients at our primary health centres and teach over 330,000 people life-saving first aid skills.

The Opportunity

The Ambulance Transport Officer (ATO) at St John Ambulance (WA) is committed to the superior delivery of patient transport services. In WA, approximately 70 per cent of calls received require non-emergency patient transport.

Patient Transfer is a varied service with specialised Transport Officers that respond to non-emergency patients via pre-booked and on-demand calls. We work in the public and private sectors, in partnership with local hospitals, medical centres and care facilities, as well as the general public.

We provide a reliable, professional service offering a full range of transport options in a variety of fleet vehicles for non-ambulant passengers with low acuity medical requirements. This role will expose you to a wide variety of people and health care scenarios.

We currently have opportunities available in our Country Ambulance Service to join the team as a Country Ambulance Transport Officer based in Geraldton. As a Country Ambulance Transport Officer (ATO) you will be required to provide routine care and transportation for non-emergency patients to and from healthcare facilities, clinics and private residences.
There are occasions where you will be called upon attend emergency situations and transfers, which will require you to upgrade to your EMT scope of practice, in order to provide a high level of care to your patient. 

This is a full-time position that will provide long-term cover for annual leave by other members of the team, consisting of 12-hour shifts on a 4 day on 4 day off roster however depending on operational requirements some flexibility may be required with this.

Essential requirements:

• Must be an active St John WA Volunteer Ambulance Officer with a current Country Ambulance EMT scope of practice, or currently working in the Country ATO role
• Hold an unrestricted ‘C’ or ‘CA’ driver’s license with no more than 6 demerit points
• Flexibility to accept and work across different rosters as required for operational need
• Upon successful offer of employment, candidates will be required to obtain a light rigid licence and participate in the required immunisation program.

To be successful in this role you will need:

• Have excellent communication skills, both verbal and written
• Demonstrated experience in providing excellent patient care
• Display exceptional customer service
• Ability to adapt to a changing environment
• Uphold St John WA values, policies, systems and procedures
• Ability to work independently and in a team environment
• Ability to work across both internal and external stakeholders

To Apply:

To apply please select ‘Apply Now’ and complete the online application form. Applications must be completed in full and include the following as attachments, for your application to be considered: 

• Your current resume and cover letter which outlines your skills and experiences as they relate to the above including your motivations for applying
• Competency Based Self-Assessment form completed by yourself and your Community Paramedic, Volunteer Development Officer or Chairperson (see attachment below)
• A copy of your current driver’s license

 Competency Based Self Assessment.docx

Alternatively, if you have any questions, please contact Charles Lindegger on (08) 6235 8***.

Applicants will receive an automated email on application if you have not received this email please contact recruitment prior to the closing date and time.

Applications close 6pm, Monday 8th April 2024.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.