Appeals Officer

Permanent, Full time
Band 5
Salary $ 80,080.83 + Super + RDO + Flexible Working
19 day month with RDO or 9 day fortnight option, your choice!

About Us
The City of Whittlesea is one of the fastest growing municipalities in Australia. As a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040: A Place For All by ensuring our residents can enjoy access to local services, facilities and infrastructure.

Our staff are passionate, skilled and diverse, providing a great environment to work in and succeed.

The Role
This role will provide independent internal review of Council issued infringement notices, making evidence-based review decisions in a way consistent with the principles of the Infringements Act 2006 and Attorney General’s Guidelines. In addition to the key aspect of internal review/appeals, the position will also be required to process driver nominations, payment plans, court requests and support Councils general infringement management.

The position is to exercise both initiative and judgment and undertake reviews to reach considered outcomes and ensure an understanding to the nature and context of their request for a decision to be reviewed, and communicate effectively with participants and their representatives to explain reasons for decisions, the review and appeals process and available options. The role will be required to liaise with a range of internal and external stakeholders in a representational role on behalf of the appeals team in order to support decisions.

About you
We are looking for someone who has a sound knowledge and understanding of enforcement legislation relative to Local Government, with experience in internal reviews, and knowledge of the Victoria Fines Reform Act 2014 and Infringements Act 2006, particularly infringement management and the processing of appeals/infringement review.

The ideal person will have strong time management skills, coupled with excellent attention to detail, experience in processing, a good understanding of prioritisation and strong people skills.

If this sounds like you, then you should definitely apply!

Want to know more?
For more information about this position please access a copy of the position description via the link below or If you have any questions regarding this role, please contact Diana Lazarevski, Appeals Coordinator on (03) 9217 2***.

To apply for this position, you must address the Selection Criteria outlined in the Position Description in your cover letter. Please note, that applications that do not address the Selection Criteria may not be considered.

Applications close at 11.45pm on Friday 3 May 2024

Interviews will take place as suitable candidates are identified.

Please note all applicants must apply online, and no late applications will be accepted.

We are happy to take applications from international candidates if you have a valid Visa to work in Australia.

At the City of Whittlesea, we value diversity and appreciate everyone’s strengths. We are an equal opportunity employer and committed to attracting and retaining a diverse workforce that reflects our municipality. We encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse (CALD) backgrounds, people with a disability and people identifying as LGBTIQ. The City of Whittlesea is also a Child Safe employer.

Council is committed to providing an inclusive workplace that encourages employees to participate, without discrimination, in both work-related and other activities conducted within a work context, with the support of workplace adjustments. Where possible, the Council will identify and resolve potential barriers to the recruitment and employment of people with disabilities within the organisation.

If you require a workplace adjustment to support you during the interview process, please email ***************@whittlesea.vic.gov.au with your request outlining your preferred method of contact. Workplace adjustment (also known as “reasonable adjustment”) is defined as: “Whatever is considered necessary and achievable to enable an employee to perform their job role efficiently and to the best of their abilities”. A Workplace adjustment can be requested at any stage in the recruitment process and/or as a part of the employment of an individual.