What does this AMAZING career journey at Evolve Housing look like?
Your new career journey starts HERE! Say goodbye to mundane work days and embrace change! You will be surrounded and supported by people who are invested in your success! People who are committed to positivity and making a difference to the community. This position will see you be guided and mentored by our Senior Manager in the Business Enablement team and together we will achieve great outcomes.
What will your new day look like?
This role will be responsible for the development, support, and maintenance of a broad range of ICT applications with a primary focus on supporting and maintaining Technology One. Your primary duties will include:
- Provide support and maintenance of TechnologyOne ERP, provide analysis and recommendations for continuous improvement and effectiveness of TechnologyOne
- Collaborate with business stakeholders to analyse business information needs and deliver solutions based on business requirements
- Work closely with project teams to deliver enhanced functional capability into new and upgraded applications
- Maintain and update user guides and procedure documents
- Resolve technical issues within TechnologyOne
- Deliver regular and customised training to teams within the business
- Prepare maintenance plans and upgrade schedules for the organisation’s systems
- Configure and customise TechnologyOne workflows, forms & reporting
Is this you? Passion, drive, enthusiasm? Then we NEED you!
- Do you believe in everybody's “right” to have a place to call home?
- Are you energised and motivated by building relationships?
- Do you pride yourself on impeccable attention to detail?
- Do you relish accountability?
- Do you face challenges head on with positivity?
- Are passionate about providing the best possible customer service experience you can?
Then come on this adventure with us!
What does Evolve Housing do? Why are we an amazing workplace?
Evolve Housing Limited is one of Australia's leading not-for-profit Community Housing Providers (CHPs), focusing on providing social and affordable housing. We provide innovative housing services and solutions to those in need and develop partnerships that provide positive social outcomes for individuals and their communities.
Evolve Housing has over 25 years' experience in property and tenancy management and a reputation for social excellence. With a current portfolio of over 4,000 social and affordable properties housing over 10,000 people, we offer the opportunity to work for a dynamic and rapidly growing organisation.
Some important things you will need to begin this journey!
- Relevant tertiary or technical qualifications in Application development and Support
- Demonstrated experience in an ITIL environment, and experience with service management software such as Zendesk and ServiceNow
- Strong knowledge of databases, SQL, PowerBI and SharePoint
- Experience in CRM or business process automation software including Salesforce or Microsoft Dynamics
- Knowledge in programming using Python or JavaScript
- Knowledge and application of XML, JSON data formats
- Proven understanding of Cloud platforms like AWS, Azure, webservices and APIs
- Excellent written and oral communication skills with a thoughtful and practical approach to problem solving
- Commitment and passion to providing exceptional customer service to internal and external stakeholders
- Strong attention to detail, with high levels of accuracy, combined with strong analytical skills
- Willingness to obtain a National Criminal Check and NDIS check
What benefits will you receive?
You will be part of a culture with true purpose, where we care about helping our clients and our community drive.
Do you want a career that takes you places?
You will be paid a generous salary where NFP salary sacrifice can increase your take home net pay by approximately $10K through salary packaging benefits.
You will be guaranteed flexibility with a 35 hour week or the choice of a compressed working 9 day fortnight and working from home options.
You will secure a career that takes you places through ongoing career development.
What happens next?
To apply, submit your resume and a covering letter addressing all selection criteria.
Evolve Housing encourages Aboriginal and Torres Strait Islander applicants to apply.
Evolve Housing welcomes applicants from Culturally & Linguistically Diverse backgrounds.
Privacy Statement: Evolve Housing is committed to respecting and protecting the privacy and rights of individuals in relation to their personal information. Our Privacy Policy outlines how we collect, use, store, and disclose information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Please refer to our Privacy Policy on the Evolve Housing website if you would like more detailed information. You may also request a copy of the Privacy Policy from any Evolve Housing employee.