Address- Work for a leading Australian innovative technology and data company helping to solve some of the most complex data challenges
- Develop your career with a diverse range of projects from m-payment, loyalty, AI/ML and B2B insights
- Challenge the status quo to develop new technical solutions
- Access free on-site gym membership, discounted health insurance, Myki commuter club and many more employee benefits!
The Role
We are offering a rewarding career opportunity for an Application Support Specialist who is motivated to ensure a high level of quality data processing is delivered in a timely manner, while maintaining high levels of customer service to our clients. The Application Support Specialist is also a key point of contact for all Application Support needs, incidents and requests and carrying out all administrative tasks necessary to maintain continuity of service.
Key elements of the role include: -
- Log all support requests, calls and emails accurately in the designated service desk system
- Creating, reviewing and maintaining detailed SQL scripts for performing key client’s tasks
- Ensure maximum availability of production applications by conducting system health checks, providing timely and effective support and necessary remedial action
- Ensure daily tasks and operations (e.g. SFTP Processes, exports) have completed
- Aid the Business Development section on data and information management related projects, particularly in relation to data quality, extraction and manipulation, and presentation
- Completion of Data Processing jobs, jobs configuration, support tasks, cases and escalations within the agreed SLAs or expected timeframes
- Quality Assurance for software and processed data
About You
Our ideal candidate has successfully completed a tertiary degree, diploma or equivalent training course in Computer Science, Information Technology or similar from a recognised institution; demonstrable knowledge of database management; and can share previous experience in application or technical support.
Knowledge of the following technologies will be required:
- Knowledge of SQL and other similar programming languages such as .Net and HTML
- Knowledge of software testing and quality assurance
DCA looks forward to welcoming versatile new members to our expanding team with remuneration being commensurate with qualifications and experience.
If you are successful in this role, you will enjoy:
- A supportive and friendly team environment;
- Stability to develop your career with an established and growth focused company; and
- A range of benefits as part of our Employee Benefit Program.
The Company
Database Consultants Australia or DCA is a local, pioneering database management and software development Company committed to delivering leading-edge data management services and software products in Australia. Working from our vibrant location and modern offices in South Wharf you will work with some of the most experienced data consultants in the market. Our clients and the markets in which we operate are diverse and dynamic. Our growing B2B database division supports the IT sector in Australia – bringing unique data propositions to the market to help buyers and sellers connect and build a strong Australian economy.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa with full working rights. Work eligibility will be confirmed as part of the recruitment process.
What's Next?
To take the first step towards joining a reputable and innovative organisation click the ‘Apply' button to submit your application including a cover letter quoting Job Reference: DCA/130524 and describe how your experience and skills meet the role described!
DCA is an Equal Employment Opportunity employer committed to supporting a working environment of mutual respect, teamwork and trust and a workplace that attracts, develops and retains highly skilled people.
