AddressDo you have a background in application support and would you like to grow your career into Management and/or Presales?
For a client of expertech we are URGENTLY looking for an Applications support engineer to work for a smaller, but established and successful business with a global outreach. In this Hybrid role you will be working on a variety of tickets that may require reproducing errors & testing these issues as well as configuring the product. Another aspect to the role may be demonstrating features to clients and explaining functionally and capability of the platform. This role would be ideally suited to candidates who like to tinker with software and who have a knack for problem solving.
Essential skills and experience
4+ years in an application support
Minimum of level 2 application support in Windows
MS Office (365)
Great communication skills
Ambition to grow into management and/or presales
Willingness and ability to “wear multiple hats”
Desirable skills and experience
SharePoint configuration (highly desirable)
MS Teams
Zendesk
Document Management Solutions
JSON
Longer term this role would offer the opportunity to analyse improvements for the overall support process and to suggest improvements and implement these. Also, to grow a team of support staff and to manage this team. The other career path could be to move into more of a presales capacity, gathering requirements and providing demonstrations to clients of the platform. This role offers a great variety in terms of the work to be done and is very URGENT.
If you are interested in this position, then please apply immediately by uploading your resume through the link.
